# Zoom always crashes after GPU change

**URL:** <https://devforum.zoom.us/t/zoom-always-crashes-after-gpu-change/27083>\
**Category:** Meeting SDK\
**Created:** [August 13, 2020, 5:30pm UTC](https://devforum.zoom.us/t/zoom-always-crashes-after-gpu-change/27083 "2020-08-13T17:30:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ramazansaribay](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ramazansaribay/32/13482_2.png) [@ramazansaribay](https://devforum.zoom.us/u/ramazansaribay)\
**Post date:** [August 13, 2020, 5:30pm UTC](https://devforum.zoom.us/t/zoom-always-crashes-after-gpu-change/27083/1 "2020-08-13T17:30:30Z")

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After changin my GPU, I am having crashes on Zoom. It says CreateRenderTargetView fail.

![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/14bcb8c8a0589fd20a990a9d709b6ed55439d3fb.png)

Version: 5.2.0 (42619.0804)

My old GPU was MSI R9 390 and my new GPU is Asus GeForce RTX 2060 Super OC.

I have uninstalled the drivers of AMD via DDU and make a clean installation of my new GPU. Yet, on 90% of my meetings I get craches.

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [August 14, 2020, 4:28am UTC](https://devforum.zoom.us/t/zoom-always-crashes-after-gpu-change/27083/2 "2020-08-14T04:28:04Z")

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Thanks for the post. It seems like you are facing issues with our Zoom client, which is out of the scope of what this forum is for(This forum is for Marketplace Apps). Please provide feedback to [https://zoom.us/feed](https://zoom.us/feed) or try to contact Zoom client support at [https://support.zoom.us/hc/en-us/requests/new](https://support.zoom.us/hc/en-us/requests/new) and one of the Zoom experts will be happy to assist you.

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<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [August 14, 2020, 4:28am UTC](https://devforum.zoom.us/t/zoom-always-crashes-after-gpu-change/27083/3 "2020-08-14T04:28:07Z")

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Closed on August 14, 2020, 4:28am UTC


