# Zoom API Endpoint for EU

**URL:** <https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992>\
**Category:** API and Webhooks\
**Created:** [June 28, 2023, 2:18am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992 "2023-06-28T02:18:54Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [June 28, 2023, 2:18am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/1 "2023-06-28T02:18:54Z")

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I am reaching out to inquire about an issue I encountered while using the Zoom API, specifically in relation to GDPR compliance. We had previously been utilizing the [eu01api-www4local.zoom.us](http://eu01api-www4local.zoom.us) endpoint, which we understood to be GDPR compliant. However, we recently experienced an error while using this endpoint.

Our application currently uses the following authentication endpoint: [Error - Zoom](https://eu01web.zoom.us/oauth/authorize). However, we are uncertain about the appropriate API endpoint to use since the information about EU endpoint seems to be disappeared in the documents. Should we use a common endpoint as the API endpoint instead?

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [June 28, 2023, 3:59am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/2 "2023-06-28T03:59:47Z")

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I would like to provide a follow-up on our test results. During our testing, we encountered the following outcomes:

When we made a request to [https://eu01api-www4local.zoom.us/{user\_id}/meetings](https://eu01api-www4local.zoom.us/%7Buser_id%7D/meetings), we received the following response: {“code”: 124, “message”: "Invalid access token.”}.

On the other hand, when we made a request to [https://api.zoom.us/{user\_id}/meetings](https://api.zoom.us/%7Buser_id%7D/meetings), we received a successful response.

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [June 28, 2023, 4:00am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/3 "2023-06-28T04:00:37Z")

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These findings suggest that there may be an issue when using the [eu01api-www4local.zoom.us](http://eu01api-www4local.zoom.us) endpoint, while the [api.zoom.us](http://api.zoom.us) endpoint appears to be functioning correctly.

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [June 28, 2023, 7:09pm UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/5 "2023-06-28T19:09:47Z")

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Hi @SHARP_Synappx  
Thanks for reaching out to the Zoom Developer Forum and welcome to our community.  
I am not familiar with the issue you are describing.  
Please allow me some time to ask internally about this and to understand this issue better.  
In the meantime could you provide me with the name of the App that you are using to make these API calls, is this an Oauth app? or what app type are you working with?  
Thanks a lot,  
Elisa

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [June 29, 2023, 2:25am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/6 "2023-06-29T02:25:03Z")

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Hi @elisa.zoom,

Thank you for your prompt reply.  
Our app for EU is “Synappx Go EU”: [App Marketplace](https://marketplace.zoom.us/apps/W31uqcCDRGSeAwqc8i3Qqg)  
That is an OAuth type app.

Regards,  
Kazuo Makijima

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [July 10, 2023, 4:51am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/7 "2023-07-10T04:51:49Z")

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Hi @elisa.zoom ,

How is the status on this issue?  
Please reply as soon as possible because our EU production release is coming.

Regards,  
Kazuo Makijima

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 10, 2023, 1:20pm UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/8 "2023-07-10T13:20:09Z")

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Hi @SHARP_Synappx  
Sorry for the late reply here.  
I found a related issue in the forum here:  
[Create meetings with european endpoint returns "Unauthorised"](https://devforum.zoom.us/t/create-meetings-with-european-endpoint-returns-unauthorised/44176)

could you please try to make a call to our regular endpoint and update me if this works on your end?  
Cheers,  
Elisa

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [July 11, 2023, 12:15am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/9 "2023-07-11T00:15:04Z")

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Thank you, @elisa.zoom.  
I read and understood the post which you show.  
I have one question.

We release our application for EU but it uses regular endpoint of Zoom API even though our users belong to EU cluster.  
Is there any problems specifically in terms of GDPR?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [July 11, 2023, 6:45pm UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/10 "2023-07-11T18:45:42Z")

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Thanks @SHARP_Synappx  
I am looking into this issue.  
Will come back with an update shortly

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**Author:** ![SHARP\_Synappx](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@SHARP\_Synappx](https://devforum.zoom.us/u/SHARP_Synappx)\
**Post date:** [July 27, 2023, 4:17am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/11 "2023-07-27T04:17:24Z")

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Hi @elisa.zoom ,

How is the status on our question?

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [August 2, 2023, 5:00pm UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/12 "2023-08-02T17:00:36Z")

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Hi @SHARP_Synappx  
Sorry for the late reply here.  
As I was looking into this issue, I had a chat with our Engineering team and this issue that you are seeing when using the endpoint [eu01api-www4local.zoom.us](http://eu01api-www4local.zoom.us/) could be due to an issue with your token.  
I will go ahead and send you a private message so you can share more information with me so I can follow up with Engineering team  
Cheers,  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 5, 2024, 8:37am UTC](https://devforum.zoom.us/t/zoom-api-endpoint-for-eu/90992/13 "2024-08-05T08:37:07Z")

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Closed on August 5, 2024, 8:37am UTC

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