# Zoom api get plan usage issue

**URL:** <https://devforum.zoom.us/t/zoom-api-get-plan-usage-issue/131741>\
**Category:** API and Webhooks\
**Tags:** api\
**Created:** [April 22, 2025, 5:32am UTC](https://devforum.zoom.us/t/zoom-api-get-plan-usage-issue/131741 "2025-04-22T05:32:48Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![desautelsj](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/desautelsj/32/23584_2.png) [@desautelsj](https://devforum.zoom.us/u/desautelsj)\
**Post date:** [April 22, 2025, 11:23am UTC](https://devforum.zoom.us/t/zoom-api-get-plan-usage-issue/131741/2 "2025-04-22T11:23:54Z")

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I recently had a [very similar experience](https://devforum.zoom.us/t/unable-to-update-billing-information/130788): I was trying to use the API to update my billing information (such as first name, last name for example) and I would get a `Account does not exist` error, which is the same error you are getting.

I was told the billing endpoints are intended to be used exclusively by “master-subaccount partners” and my account does not have subaccounts which explains why I was getting this error. My guess is that your company is NOT setup as a master-subaccount partner either. You said you are setup as a reseller, and it’s probably not a master-subaccount partner. Just to be clear: this is a guess on my part based on what I experienced a few weeks ago.

The wording of the error message is misleading, confusing, hides the actual underlying problem and in my case it sent me on a wild goose chase to figure out why my account did not exist. It would be much more helpful to get a more accurate error message similar to: `You are not authorized to use the billing endpoints`, or something to that effect.

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