# Zoom API integration in Servicenow **URL:** \ **Category:** API and Webhooks\ **Created:** [May 26, 2020, 11:21am UTC](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082 "2020-05-26T11:21:16Z")\ **Posts on this page:** 5\ **Page:** 2
**Author:** ![venkat.sai](https://avatars.discourse-cdn.com/v4/letter/v/2bfe46/32.png) [@venkat.sai](https://devforum.zoom.us/u/venkat.sai)\ **Post date:** [July 8, 2020, 6:42am UTC](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082/21 "2020-07-08T06:42:58Z")
We are facing the same issue. Did you hear back anything from servicenow ? Thanks, Venkat ---
**Author:** ![tablab1](https://avatars.discourse-cdn.com/v4/letter/t/45deac/32.png) [@tablab1](https://devforum.zoom.us/u/tablab1)\ **Post date:** [July 8, 2020, 2:43pm UTC](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082/22 "2020-07-08T14:43:54Z")
we are still trying to get a meeting with their support and DEV team, please stand by 😄 ---
**Author:** ![tablab1](https://avatars.discourse-cdn.com/v4/letter/t/45deac/32.png) [@tablab1](https://devforum.zoom.us/u/tablab1)\ **Post date:** [July 9, 2020, 5:50pm UTC](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082/23 "2020-07-09T17:50:02Z")
We got it working. Here are the INSTRUCTIONS. Basically the last part of publishing the zoom application is not needed. The Whitelist field is very important too. Create a Zoom integration profile Orlando Create an integration profile to track software subscriptions and optimize stale licenses for the Zoom service. **Before you begin** Role required: sam\_integrator or admin **About this task** For additional information about Zoom, see [Zoom Developer Documentation](https://marketplace.zoom.us/docs). **Procedure** Before you create an integration profile in your ServiceNow instance, create an application in Zoom Marketplace. Navigate to [Zoom Marketplace](https://marketplace.zoom.us/) and sign in to your account. Click **Develop** \> **Build App**. Under Oauth Click **Create** button Fill out the form as shown and click **Create**. **Start building a new app** **Field** **Value** App Name ServiceNow Intend to publish this app on Zoom Marketplace Toggled off Choose app type Account-level app Click **Create** Button From the App Credentials page, obtain the Client ID and Client Secret from the **App Credentials** section. You will need to copy and paste these values into your ServiceNow instance in the following steps. **Note:** Your client ID and client secret are sensitive. Do not share them. Enter https:// _instance_ .service-now.com/oauth\_redirect.do as the **Redirect URL for OAuth** in the **App Credentials** section, where _instance_ is the name of your ServiceNow instance. Enter https:// _instance_ .service-now.com in the **Whitelist URL** Click the **Redirect** tab on the left navigation menu. Fill in **Short Description** , **Long Description** , **Company Name** , and All the Developer Contact Information ( **Name** , **Email Address** ) Click the **Scopes** tab on the left navigation menu. Add the scopes user:read:admin, user:write:admin, and report:read:admin. Return to your ServiceNow instance and create an integration profile. Navigate to **SaaS License** \> **Administration** \> **Create New Profile** and select the integration profile you want to create. On the form, fill in the fields. **Integration profile record form** **Field** **Value** Display name Name of the integration profile. Client Id Client ID for the OAuth application created in the SaaS admin account. Redirect url URL of the OAuth provider that you’re redirected to after authentication. This value is automatically populated. Client secret Password associated with the client ID. Profile type Type of integration profile. This value is automatically populated. Analyze user activity from You can choose to start analyzing data from the current date or from up to 60 days in the past. Choosing a date in the past enables you to detect stale subscriptions without waiting in real time because you can see subscriptions that haven’t been used recently. Because choosing a date in the past increases the amount of data that is analyzed, it could take several hours for you to be able to view the results. Click **Submit**. On the integration profile, click the **Get OAuth Token** related link and follow the steps to get an OAuth token. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 14, 2020, 6:06pm UTC](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082/24 "2020-07-14T18:06:03Z")
Hey @tablab1, Thanks for sharing the solution! 🙂 @venkat.sai, please see above ^ -Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 10:41pm UTC](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082/25 "2020-08-21T22:41:20Z")
Closed on August 21, 2020, 10:41pm UTC [Previous page](https://devforum.zoom.us/t/zoom-api-integration-in-servicenow/19082.md?page=1)