# Zoom API Rate Limit Issues **URL:** \ **Category:** API and Webhooks\ **Created:** [April 7, 2020, 3:40pm UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872 "2020-04-07T15:40:55Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![webinars](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/webinars/32/1436_2.png) [@webinars](https://devforum.zoom.us/u/webinars)\ **Post date:** [April 7, 2020, 3:40pm UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/1 "2020-04-07T15:40:55Z")
**Description** Several users of our Zoom marketplace app have experienced rate limit errors for requests that are well under the 10 requests/second limit described here: [https://marketplace.zoom.us/docs/api-reference/rate-limits](https://marketplace.zoom.us/docs/api-reference/rate-limits). Our app hits the users endpoint (/v2/users/) twice, and then lists hits the meetings endpoint for that user (/v2/users/{userId}/meetings). This number of requests should not trigger the API rate limit error response that we are seeing below. This is only happening for a subset of the Zoom accounts that have installed our app, and these accounts have not installed other Zoom Marketplace apps that could be using up their per-second request limit. We have advised these users to submit support tickets referencing the rate-limit problem, is that the correct path for this issue? My understanding from the documentation above is that the rate limits are imposed on a per-account basis, so each customer would need their limit increased individually. **Error** `429: {"code":429,"message":"You have reached the maximum per-second rate limit for this API. Try again later."}` **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth app. **Which Endpoint/s?** /v2/users/ /v2/users/{userId}/meetings /v2/users/{userId}/webinars **How To Reproduce (If applicable)** hitting the users endpoint with a GET request 3 times in a loop results in the rate limit response, repeatably. **Screenshots (If applicable)** **Additional context** ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 8, 2020, 6:46am UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/2 "2020-04-08T06:46:01Z")
Hey @webinars, We have seen a few issues like this, and are now looking into it. I will get back to you with updates. (ZOOM-150279) Thanks, Tommy ---
**Author:** ![ixa020](https://avatars.discourse-cdn.com/v4/letter/i/58f4c7/32.png) [@ixa020](https://devforum.zoom.us/u/ixa020)\ **Post date:** [April 16, 2020, 1:00am UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/3 "2020-04-16T01:00:53Z")
I to am running into this same issue with our application hitting the /v2/users/:userid route. Is there any update on this issue? Thank you ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 16, 2020, 6:45am UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/4 "2020-04-16T06:45:27Z")
Hey @ixa020, May I ask what account level you are on? Free Basic accounts have a 1 request per second rate limit. Thanks, Tommy ---
**Author:** ![ixa020](https://avatars.discourse-cdn.com/v4/letter/i/58f4c7/32.png) [@ixa020](https://devforum.zoom.us/u/ixa020)\ **Post date:** [April 16, 2020, 1:07pm UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/5 "2020-04-16T13:07:15Z")
I have an enterprise zoom account that is licensed. So I shouldn’t run into that rate limit, hopefully. Also, I am careful in how often I call the API and make sure to follow the rate limit rules, but there is no documentation on rate limits regarding the /v2/users/\* routes, is it just not up to date? Thank you, Ismail ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [April 17, 2020, 7:33pm UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/6 "2020-04-17T19:33:03Z")
Hey @ixa020, Currently the /v2/users is 10 requests per second, however we are increasing the rate limits this weekend. 🙂 [https://marketplace.zoom.us/docs/guides/announcements#rate-limit-changes](https://marketplace.zoom.us/docs/guides/announcements#rate-limit-changes) Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 8:23pm UTC](https://devforum.zoom.us/t/zoom-api-rate-limit-issues/11872/7 "2020-08-21T20:23:05Z")