# Zoom API Unexpected Results

**URL:** <https://devforum.zoom.us/t/zoom-api-unexpected-results/45173>\
**Category:** Web\
**Created:** [March 8, 2021, 7:24pm UTC](https://devforum.zoom.us/t/zoom-api-unexpected-results/45173 "2021-03-08T19:24:04Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [March 11, 2021, 9:47pm UTC](https://devforum.zoom.us/t/zoom-api-unexpected-results/45173/10 "2021-03-11T21:47:17Z")

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Hey @developers1,

Thank you for providing more detail.

> [@developers1](#):
>
> I am still not able to force all participants to a waiting room where the host will admin them.

How are you placing users into the waiting room? Are you able to provide an example of the code you’re using and any errors that you encounter?

> [@developers1](#):
>
> The Gallery View button is not working. The view is default to gallery view and can not be changes while in the Zoom session

Are you able to send a screenshot of this issue? What browser are you using when you see this behavior and on what platform?

> [@developers1](#):
>
> The Zoom session will not work on a iPad with a Firefox browser. I can see the presenter but their in no audio or video in the session. The error message I get is “Your Browser is not supported” .

We do have limited [browser support](https://marketplace.zoom.us/docs/sdk/native-sdks/web#browser-support) depending on the platform and browser that you’re using. Specifically, if you look at the iOS section you can see that Sending audio/video from the phone is not supported at this time. We plan to improve this support in the future but are currently blocked by the APIs available on iOS.

I’ll note that the Gallery View section of that documentation is incorrect. Currently, Gallery View is only supported when using Chrome or the latest version of Edge. We plan to expand browser support in the future.

I see that you have another forum post open with similar questions, please follow up in one of the two threads so we can keep information focused in one location.

> [@API Issues un predictability](https://devforum.zoom.us/t/api-issues-un-predictability/45389/3):
>
> Donte: We are way past Sample-web-app this app has been in prod since July 2020. It may be the SDK as you mentioned but we recently updated the SDK to address another set of issues. The right side participants window is in your API we control the container window the Zoom interface is deployed to but not the Zoom components like the participants and chat windows. Need more help here.

Let me know if you have any questions.

Thanks,  
Max

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