# Zoom App API Scope?

**URL:** <https://devforum.zoom.us/t/zoom-app-api-scope/147059>\
**Category:** App Marketplace\
**Tags:** api\
**Created:** [October 8, 2026, 3:09pm UTC](https://devforum.zoom.us/t/zoom-app-api-scope/147059 "2026-10-08T15:09:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Matt27](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/matt27/32/77173_2.png) [@Matt27](https://devforum.zoom.us/u/Matt27)\
**Post date:** [October 8, 2026, 3:09pm UTC](https://devforum.zoom.us/t/zoom-app-api-scope/147059/1 "2026-10-08T15:09:12Z")

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I’m creating a API connector to our business analytics software and need to get access to Agent Status Not Ready reasons in Zoom Contact Center and well as the Quality Management portion of Zoom Contact Center. What scope do I need to select with view / read only rights to obtain those data points?

Thanks for your time and help!

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**Author:** ![yoon.conner](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/yoon.conner/32/46463_2.png) [@yoon.conner](https://devforum.zoom.us/u/yoon.conner)\
**Post date:** [October 14, 2026, 7:29am UTC](https://devforum.zoom.us/t/zoom-app-api-scope/147059/2 "2026-10-14T07:29:36Z")

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Thanks for reaching out! For specific details on the scopes you’re asking about, I recommend checking out our API documentation: [Contact Center APIs - API - Zoom Developer Docs](https://developers.zoom.us/docs/api/contact-center/#description/introduction)