# Zoom app not found error

**URL:** <https://devforum.zoom.us/t/zoom-app-not-found-error/137641>\
**Category:** App Marketplace\
**Tags:** webhooks, api\
**Created:** [September 24, 2025, 9:12pm UTC](https://devforum.zoom.us/t/zoom-app-not-found-error/137641 "2025-09-24T21:12:00Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Sanjeevi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sanjeevi/32/51444_2.png) [@Sanjeevi](https://devforum.zoom.us/u/Sanjeevi)\
**Post date:** [September 24, 2025, 9:12pm UTC](https://devforum.zoom.us/t/zoom-app-not-found-error/137641/1 "2025-09-24T21:12:00Z")

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I have created an application in the zoom marketplace on Feb 13, 2025. Application was approved and it was working well for past 6 months.

I was changing the redirect\_url to test the new backend URL and unfortunately I clicked on “Submit” application. Within brief moment I withdrew the application.

However, after that application connection has stopped working in production. I will need your help in bringing this application back working. Any help on this will be appreciated.

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [September 25, 2025, 9:08pm UTC](https://devforum.zoom.us/t/zoom-app-not-found-error/137641/2 "2025-09-25T21:08:50Z")

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Hell @Sanjeevi

Thank you for reaching out, can you please let us know the name of the app, also can you confirm you have not missed any emails from our [marketplace.security@zoom.us](mailto:marketplace.security@zoom.us) regarding app suspension or your app being disabled?

Regards, Kwaku

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**Author:** ![Sanjeevi](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sanjeevi/32/51444_2.png) [@Sanjeevi](https://devforum.zoom.us/u/Sanjeevi)\
**Post date:** [September 26, 2025, 12:19pm UTC](https://devforum.zoom.us/t/zoom-app-not-found-error/137641/3 "2025-09-26T12:19:00Z")

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Hey Kwaku,

Thank you for reaching out. Here is our app name **“Agiea-app”.**

I have double checked my emails and I do not have any emails from [marketplace.security@zoom.us](mailto:marketplace.security@zoom.us) - Not sure, what exactly has happened.

Any help on this will be appreciated.

Thank you,  
Sanjeevi.

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**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [September 29, 2025, 12:09pm UTC](https://devforum.zoom.us/t/zoom-app-not-found-error/137641/4 "2025-09-29T12:09:00Z")

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> [@Sanjeevi](#):
>
> Agiea-app

Hello,

Everything looks fine on our end, your app is not suspended and it is approved, I tried testing the authorization and the current Production url just takes me to the connection page, but the test account you provided already has a Zoom account connected so i cannot test the authorization flow to replicate what is potentially happening. Can you disconnect or provide a Zoom Clip showing the issue in full?

Regards, Kwaku

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 25, 2025, 7:12am UTC](https://devforum.zoom.us/t/zoom-app-not-found-error/137641/5 "2025-10-25T07:12:14Z")

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Closed on October 25, 2025, 7:12am UTC

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