# Zoom-Chat Bot Receives Webhook Five times. Just started

**URL:** <https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092>\
**Category:** API and Webhooks\
**Tags:** webhooks\
**Created:** [November 8, 2023, 9:19pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092 "2023-11-08T21:19:47Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![frank.cernese](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/frank.cernese/32/39583_2.png) [@frank.cernese](https://devforum.zoom.us/u/frank.cernese)\
**Post date:** [November 8, 2023, 9:19pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/1 "2023-11-08T21:19:47Z")

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Our apps, which have been running for some time suddenly started receiving each webhook request five times.  
Each are processed and the responses show correctly in Zoom, but we receive another just afterwards.  
All the “message\_id” values are the same for the five.

Frank

Looks like is started November 6th.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [November 8, 2023, 9:27pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/2 "2023-11-08T21:27:46Z")

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@frank.cernese are you sending a 200 OK response back to zoom when you receive the event?

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**Author:** ![frank.cernese](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/frank.cernese/32/39583_2.png) [@frank.cernese](https://devforum.zoom.us/u/frank.cernese)\
**Post date:** [November 8, 2023, 9:58pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/3 "2023-11-08T21:58:11Z")

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Seems… we are not. Obvious mistake . Not sure how we got away with it for so long.

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**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [November 8, 2023, 10:20pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/4 "2023-11-08T22:20:29Z")

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Hi @frank.cernese I would like to investigate this…  
Can you send the details received in the webhooks minus the PII?

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<div class="post-metadata">

**Author:** ![frank.cernese](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/frank.cernese/32/39583_2.png) [@frank.cernese](https://devforum.zoom.us/u/frank.cernese)\
**Post date:** [November 9, 2023, 2:44pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/5 "2023-11-09T14:44:28Z")

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```auto
{
  "event": "bot_notification",
  "payload": {
    "accountId": "xxxxxxxx",
    "channelName": "xxxxxxx",
    "cmd": "xxxxxxx",
    "robotJid": "v18zkwdhx3reasmrtwfabu7w@xmpp.zoom.us",
    "timestamp": 1699540947184,
    "toJid": "dd8ef5b8e92d4473bfb66a6cfdb6845f@conference.xmpp.zoom.us",
    "triggerId": "db4sDzn4T1y24O7EQiWLUQ",
    "userId": "LbkGRvZQQMSrkeBF1QNuvw",
    "userJid": "lbkgrvzqqmsrkebf1qnuvw@xmpp.zoom.us",
    "userName": "Frank Cernese"
  }
}

```

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<div class="post-metadata">

**Author:** ![ojus.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ojus.zoom/32/734_2.png) [@ojus.zoom](https://devforum.zoom.us/u/ojus.zoom)\
**Post date:** [November 14, 2023, 9:54pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/6 "2023-11-14T21:54:43Z")

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@frank.cernese are you still facing this?

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<div class="post-metadata">

**Author:** ![frank.cernese](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/frank.cernese/32/39583_2.png) [@frank.cernese](https://devforum.zoom.us/u/frank.cernese)\
**Post date:** [November 14, 2023, 10:26pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/7 "2023-11-14T22:26:18Z")

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Adding a 200 OK resolved the issue.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 15, 2023, 10:27pm UTC](https://devforum.zoom.us/t/zoom-chat-bot-receives-webhook-five-times-just-started/98092/8 "2023-11-15T22:27:05Z")

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Closed on November 15, 2023, 10:27pm UTC

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