# Zoom client started asking for passcode just today

**URL:** <https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076>\
**Category:** API and Webhooks\
**Created:** [March 18, 2025, 3:01pm UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076 "2025-03-18T15:01:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![madinaharabic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/madinaharabic/32/45382_2.png) [@madinaharabic](https://devforum.zoom.us/u/madinaharabic)\
**Post date:** [March 18, 2025, 3:01pm UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076/1 "2025-03-18T15:01:17Z")

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We run an Arabic language learning tuition center and we are using Zoom api to create meetings. The meetings have a Meetings passcode enabled option and embed link also enabled in our main account settings. Things were working smoothly until suddenly today our students reported they were asked to enter the passcode.  
We even disabled the Meeting passcode settings but passcode were still required to be input when joining.  
We also updated the Zoom client to the latest version 6.4.0, but the same happens.  
What is causing this please, how to fix?

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**Author:** ![Fario\_Consulting](https://avatars.discourse-cdn.com/v4/letter/f/5daacb/32.png) [@Fario\_Consulting](https://devforum.zoom.us/u/Fario_Consulting)\
**Post date:** [March 18, 2025, 4:36pm UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076/2 "2025-03-18T16:36:11Z")

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Hi,

Could you try enabling the waiting room and see if it helps.

Cheers,  
Harsh  
[Fario Consulting](https://farioconsulting.com)

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**Author:** ![madinaharabic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/madinaharabic/32/45382_2.png) [@madinaharabic](https://devforum.zoom.us/u/madinaharabic)\
**Post date:** [March 18, 2025, 5:02pm UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076/3 "2025-03-18T17:02:10Z")

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It was already enabled and all was working fine.

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**Author:** ![alexm](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/alexm/32/67701_2.png) [@alexm](https://devforum.zoom.us/u/alexm)\
**Post date:** [March 18, 2025, 5:32pm UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076/4 "2025-03-18T17:32:16Z")

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Can you post the configuration JSON of the meeting creation request you’re using?

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**Author:** ![madinaharabic](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/madinaharabic/32/45382_2.png) [@madinaharabic](https://devforum.zoom.us/u/madinaharabic)\
**Post date:** [March 18, 2025, 5:58pm UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076/5 "2025-03-18T17:58:11Z")

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@alexm  
Not sure about the json configuration, but we’re using just plain php, something like this:

```auto
$this->params["type"] = 2;
$this->params["start_time"] = str_replace(" ", "T", $start_time);
$this->params["duration"] = 60;
$this->params["timezone"] = "UTC";
$this->params["topic"] = "Lesson Title";
$this->params["settings"] = ["use_pmi" => false, "auto_recording" => "cloud"];

```

All was working, nothing changed in the code.

and a sample response:

```auto
[uuid] => meetinguuid
[id] => meetingid
[host_id] => userid
[host_email] => user@email.com
[topic] => Lesson Title
[type] => 2
[status] => waiting
[start_time] => 
[duration] => 60
[timezone] => UTC
[created_at] => 
[start_url] => https://us02web.zoom.us/s/meetingid?zak=token
[join_url] => https://us02web.zoom.us/j/meetingid
[password] => 
[h323_password] => 
[pstn_password] => 
[encrypted_password] => 
[settings] => Array
    (
        [host_video] => 
        [participant_video] => 
        [cn_meeting] => 
        [in_meeting] => 
        [join_before_host] => 
        [jbh_time] => 0
        [mute_upon_entry] => 
        [watermark] => 
        [use_pmi] => 
        [approval_type] => 2
        [audio] => both
        [auto_recording] => cloud
        [enforce_login] => 
        [enforce_login_domains] => 
        [alternative_hosts] => 
        [alternative_host_update_polls] => 
        [close_registration] => 
        [show_share_button] => 
        [allow_multiple_devices] => 
        [registrants_confirmation_email] => 1
        [waiting_room] => 1
        [request_permission_to_unmute_participants] => 
        [global_dial_in_countries] => Array()
            
        ...
    )

[supportGoLive] => 
[creation_source] => open_api
[pre_schedule] => 

```

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [March 22, 2026, 9:34am UTC](https://devforum.zoom.us/t/zoom-client-started-asking-for-passcode-just-today/130076/6 "2026-03-22T09:34:25Z")

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Closed on March 22, 2026, 9:34am UTC

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