# Zoom Cloud Recording Still Processing after more than 24 hours

**URL:** <https://devforum.zoom.us/t/zoom-cloud-recording-still-processing-after-more-than-24-hours/55150>\
**Category:** API and Webhooks\
**Created:** [August 3, 2021, 12:40pm UTC](https://devforum.zoom.us/t/zoom-cloud-recording-still-processing-after-more-than-24-hours/55150 "2021-08-03T12:40:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Pradyumna](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/pradyumna/32/29738_2.png) [@Pradyumna](https://devforum.zoom.us/u/Pradyumna)\
**Post date:** [August 3, 2021, 12:40pm UTC](https://devforum.zoom.us/t/zoom-cloud-recording-still-processing-after-more-than-24-hours/55150/1 "2021-08-03T12:40:02Z")

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I have recorded an important meeting yesterday. but even after 30 hrs, it still shows processing. I am unable to access the recording. Please help me with this as soon as possible

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [August 4, 2021, 2:18pm UTC](https://devforum.zoom.us/t/zoom-cloud-recording-still-processing-after-more-than-24-hours/55150/2 "2021-08-04T14:18:15Z")

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Hi @Pradyumna,

Please reach out to our Technical Support team [here](https://support.zoom.us/hc/en-us/requests/new) — they’ll be able to help look into this for you.

Thanks,  
Will

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [August 4, 2021, 2:18pm UTC](https://devforum.zoom.us/t/zoom-cloud-recording-still-processing-after-more-than-24-hours/55150/3 "2021-08-04T14:18:18Z")

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Closed on August 4, 2021, 2:18pm UTC