# Zoom controllers are not working

**URL:** <https://devforum.zoom.us/t/zoom-controllers-are-not-working/48776>\
**Category:** Web\
**Created:** [April 24, 2021, 6:04am UTC](https://devforum.zoom.us/t/zoom-controllers-are-not-working/48776 "2021-04-24T06:04:19Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![vipin1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vipin1/32/20667_2.png) [@vipin1](https://devforum.zoom.us/u/vipin1)\
**Post date:** [April 24, 2021, 6:04am UTC](https://devforum.zoom.us/t/zoom-controllers-are-not-working/48776/1 "2021-04-24T06:04:19Z")

</div>

**Description**  
The zoom audio controllers video controllers, view grid are not functioning

**Error**  
The full error message or issue you are running into.

**Which Web Client SDK version?**  
Knowing the version can help us to identify your issue faster. [e.g. 1.9.0]

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘zoom meeting’

2. Click on ‘up arrow next to audio or video’

3. See error

4. Go to ‘zoom meeting’

5. Click on ‘view button on left top’

6. See error

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**Device (please complete the following information):**

- Device: [e.g. iPhone 12]
- OS: [e.g. iOS 14]
- Browser: [e.g. Chrome]
- Browser Version [e.g. 88.0.4324.150 (Official Build) (x86\_64)]

**Additional context**  
Add any other context about the problem here.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [April 26, 2021, 7:20pm UTC](https://devforum.zoom.us/t/zoom-controllers-are-not-working/48776/2 "2021-04-26T19:20:00Z")

</div>

Hi @vipin1,

Can you please share some screenshots of the issue so that we can better understand what you’re facing? Additionally, are you seeing any browser console errors? Which version of our Web SDK are you utilizing?

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [May 27, 2021, 5:20am UTC](https://devforum.zoom.us/t/zoom-controllers-are-not-working/48776/3 "2021-05-27T05:20:50Z")

</div>

Closed on May 27, 2021, 5:20am UTC

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.