# Zoom Deauthorization Notification not working for production environment **URL:** \ **Category:** API and Webhooks\ **Created:** [October 12, 2020, 6:33am UTC](https://devforum.zoom.us/t/zoom-deauthorization-notification-not-working-for-production-environment/32905 "2020-10-12T06:33:51Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![megeshd.vidyayug](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@megeshd.vidyayug](https://devforum.zoom.us/u/megeshd.vidyayug)\ **Post date:** [October 12, 2020, 6:33am UTC](https://devforum.zoom.us/t/zoom-deauthorization-notification-not-working-for-production-environment/32905/1 "2020-10-12T06:33:51Z")
**Description** In the test case of **App Deauthorized** and **Data Compliance**. We are not getting Deauthorization Notification for production instance **Error** In the process of deauthorization when we installed and uninstall app and we have not received deauthorization event to delete the zoom user data. **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth **Which Endpoint/s?** [App Deauthorized](https://marketplace.zoom.us/docs/api-reference/webhook-reference/app-events/app-deauthorized) and **Data Compliance** **App Name & URL :** [GVirtualClassroom-App](https://marketplace.zoom.us/apps/3eJXa6i0SX2DfoJ4UeGpbA) **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Install the app 2. Uninstall the app Result: expected Deauthorization Notification endpoint not called by zoom **Additional context** We have tested the Deauthorization Notification Endpoint with Postman. it works p and also checked deauth url is not behind a VPN or firewall. **Note:** We are also not getting Webhook notifications from zoom ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [October 12, 2020, 6:34am UTC](https://devforum.zoom.us/t/zoom-deauthorization-notification-not-working-for-production-environment/32905/2 "2020-10-12T06:34:20Z")
Hey @megeshd.vidyayug Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂 Checkout these related threads that may have the answer you are looking for: > [@Deauthorization API - not webhook](https://devforum.zoom.us/t/-/9177): > > Hi, When a user requests to disconnect my app, or for example, my app would like to disconnect inactive users (to avoid extraneous webhooks) - I need some deauthorization API call for Zoom. Is there a app deauthorization API? (i.e: not the webhook callback when the user deauthorizes on Zoom end) Thanks, Alon > [@Deauthorization API](https://devforum.zoom.us/t/-/4076): > > I am trying to figure out how to comply with your deauthorization webhook call ([https://marketplace.zoom.us/docs/api-reference/webhook-reference/app-events](https://marketplace.zoom.us/docs/api-reference/webhook-reference/app-events)). I am currently only storing the tokens that I receive when authorizing, so I can’t identify the connection from any of the data that are included in the payload here. I do make calls to the users endpoint, so I guess I might have the user id of the person who created the connection but I am not sure how to determine this. Do I need to make… If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly. Thanks, DeveloperBot ---
**Author:** ![megeshd.vidyayug](https://avatars.discourse-cdn.com/v4/letter/m/65b543/32.png) [@megeshd.vidyayug](https://devforum.zoom.us/u/megeshd.vidyayug)\ **Post date:** [October 12, 2020, 6:58am UTC](https://devforum.zoom.us/t/zoom-deauthorization-notification-not-working-for-production-environment/32905/3 "2020-10-12T06:58:01Z")
Thanks @DeveloperBot. Above replied threads cant solve my issue. ---
**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\ **Post date:** [October 13, 2020, 4:16pm UTC](https://devforum.zoom.us/t/zoom-deauthorization-notification-not-working-for-production-environment/32905/4 "2020-10-13T16:16:24Z")
Hi @megeshd.vidyayug, Thanks for reaching out here, since we’re already in contact via Developer Support, I will follow up with you there! Thanks, Will ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [November 13, 2020, 2:16am UTC](https://devforum.zoom.us/t/zoom-deauthorization-notification-not-working-for-production-environment/32905/5 "2020-11-13T02:16:33Z")
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