# Zoom does not create participant report

**URL:** <https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273>\
**Category:** API and Webhooks\
**Created:** [September 15, 2020, 10:58am UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273 "2020-09-15T10:58:53Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![xorjsqnfl](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xorjsqnfl/32/15331_2.png) [@xorjsqnfl](https://devforum.zoom.us/u/xorjsqnfl)\
**Post date:** [September 15, 2020, 10:58am UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273/1 "2020-09-15T10:58:54Z")

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**Description**  
I’m developing service with Zoom API and Webhook  
I got webhook request from zoom (event: meeting.ended) but Zoom does not create participant report for that meeting.

Meeting Information that I got with webhook is here.  
meetingKey: 95625972817  
uuid: DcNAgUUIRkOPhOJrIZuVRg==

When I requested to GET /report/meetings/{meetingId}/participants API with that uuid, it return 404 error with error code 3001  
response: { code: 3001, message: ‘Meeting does not exist: DcNAgUUIRkOPhOJrIZuVRg==.’ }  
To wait until the reports is created, We call reports api after 10 minute from we got webhook request.

Why It does not create reports in 10 minute after I got webhook request?  
If it was webhook with invalid uuid, How can we recognize it?

**Error**  
Can’t get meeting participants report with meeting uuid from webhook.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
WebHook, API

**Which Endpoint/s?**  
GET /report/meetings/{meetingId}/participants API  
meeting.ended WebHook

**How To Reproduce (If applicable)**  
Call GET /report/meetings/DcNAgUUIRkOPhOJrIZuVRg==/participants API  
It will response 404 error.

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.  
 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/7/78e49099641c999e1cae1df13e0a5225c526fd09.png)

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [September 15, 2020, 10:58am UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273/2 "2020-09-15T10:58:59Z")

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Hey @xorjsqnfl

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout these related threads that may have the answer you are looking for:

> [@Missing participant data from API - two reports for same meeting](https://devforum.zoom.us/t/-/10317):
>
> Description We send a request to the API to get the participants records, but we only get partial results. In the Zoom website we see that for the same meeting there are 2 reports for the same meeting ID. Inside each one there is a different amount of participants. The API gives us just the last report of the two, so in fact we have missing attendance for some participants, even though the last report is the shortest of the two in terms of duration. How can this be solved? Endpoint [https:…](https://api.zoom.us/v2/report/meetings/####/participants?page_size=300)

> [@Meeting participant report returns different results](https://devforum.zoom.us/t/-/12410):
>
> Description I’m making calls to the meeting participant report endpoint from a server app using a jwt and getting back {“code”:3001,“message”:“This meeting is not available or ID is not valid.”} but when I make the same call from the test request form at [https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetingparticipants](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetingparticipants) it returns the expected result. How do I get this endpoint to work with my jwt? I am able to get a detail meeting reports using a jwt but not the partic…

> [@Get Meeting Participant Reports Code 300](https://devforum.zoom.us/t/-/7862):
>
> Description After calls to List Users and Get Meeting Reports to get data, I want to call [Get Meeting Participant Reports](https://marketplace.zoom.us/docs/api-reference/zoom-api/reports/reportmeetingparticipants) for more information. From the set of MeetingUUIDs I get from Get Meeting Reports, I plug them into the url with the relevant parameters. I have been handling Zoom meetings of October 2019 and 7 of 4516 meetings are returning the error code 300 The call has been automated in Microsoft Data Factory with the same API key (which I doubt is the problem) and have replicated th…

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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<div class="post-metadata">

**Author:** ![xorjsqnfl](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xorjsqnfl/32/15331_2.png) [@xorjsqnfl](https://devforum.zoom.us/u/xorjsqnfl)\
**Post date:** [September 16, 2020, 2:39am UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273/3 "2020-09-16T02:39:24Z")

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I think it’s not related issue for me.

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<div class="post-metadata">

**Author:** ![xorjsqnfl](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/xorjsqnfl/32/15331_2.png) [@xorjsqnfl](https://devforum.zoom.us/u/xorjsqnfl)\
**Post date:** [September 17, 2020, 2:02am UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273/4 "2020-09-17T02:02:27Z")

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When can we get a reply?

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 18, 2020, 3:09pm UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273/5 "2020-09-18T15:09:11Z")

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Hi @xorjsqnfl,

Can you try double encoding the meeting UUID in your request URL?:  
`DcNAgUUIRkOPhOJrIZuVRg%253D%253D`

Please let me know if this resolves the issue!

Thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 19, 2020, 1:09am UTC](https://devforum.zoom.us/t/zoom-does-not-create-participant-report/30273/6 "2020-10-19T01:09:18Z")

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Closed on October 19, 2020, 1:09am UTC

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