# Zoom domain verification is broken

**URL:** <https://devforum.zoom.us/t/zoom-domain-verification-is-broken/145008>\
**Category:** Domain Validation\
**Created:** [July 24, 2026, 9:30am UTC](https://devforum.zoom.us/t/zoom-domain-verification-is-broken/145008 "2026-07-24T09:30:38Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![nundhad](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@nundhad](https://devforum.zoom.us/u/nundhad)\
**Post date:** [July 24, 2026, 9:30am UTC](https://devforum.zoom.us/t/zoom-domain-verification-is-broken/145008/1 "2026-07-24T09:30:38Z")

</div>

Hello Zoom team,

We need to publish our new marketplace app change which uses OBF, and when we try to publish the app, it’s asking for the domain name verification.

For that mandatory step is domain verification.

I added both TXT record and html file and link to my website and still domain verification is failing. I think there is some issue with the zoom domain verification service. I am trying to verify accelevents domain and needs to publish app Accelevents.

In case I choose “Request manual approval from Zoom Support” it’s asking me to post topic here, Here I am help us to resolve this and publish app quickly. Our production customers are effected because of this.

Thanks,  
Nikunj Undhad  
Solution Architect, Accelevents.

---

<div class="post-metadata">

**Author:** ![nundhad](https://avatars.discourse-cdn.com/v4/letter/n/e0b2c6/32.png) [@nundhad](https://devforum.zoom.us/u/nundhad)\
**Post date:** [July 27, 2026, 3:16pm UTC](https://devforum.zoom.us/t/zoom-domain-verification-is-broken/145008/2 "2026-07-27T15:16:21Z")

</div>

@kwaku.nyante can you please check why our domain is not getting validated even after adding TXT records?

---

<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [July 27, 2026, 3:26pm UTC](https://devforum.zoom.us/t/zoom-domain-verification-is-broken/145008/3 "2026-07-27T15:26:45Z")

</div>

Hello, we’re not sure, but we’re looking into the issue. I will help you via DM while we look into it.

Regards, Kwaku