# Zoom error while trying to use chat in zoom web sdk

**URL:** <https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816>\
**Category:** Web\
**Created:** [December 7, 2020, 10:50am UTC](https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816 "2020-12-07T10:50:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vermont](https://avatars.discourse-cdn.com/v4/letter/v/ce7236/32.png) [@vermont](https://devforum.zoom.us/u/vermont)\
**Post date:** [December 7, 2020, 10:50am UTC](https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816/1 "2020-12-07T10:50:22Z")

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**Description**  
Hi,

I am getting an error while trying to use the chat in a meeting.

**Error**  
react-dom.min.js:17 Uncaught TypeError: Cannot read property ‘importKey’ of undefined  
at c (zoom-meeting-1.8.1.min.js:2)  
at s (zoom-meeting-1.8.1.min.js:2)  
at S (zoom-meeting-1.8.1.min.js:2)  
at onKeyDown (zoom-meeting-1.8.1.min.js:2)  
at Object.sh (react-dom.min.js:164)  
at rh (react-dom.min.js:13)  
at uh (react-dom.min.js:13)  
at Ge (react-dom.min.js:15)  
at vh (react-dom.min.js:165)  
at ad (react-dom.min.js:15)  
c @ zoom-meeting-1.8.1.min.js:2  
s @ zoom-meeting-1.8.1.min.js:2  
S @ zoom-meeting-1.8.1.min.js:2  
onKeyDown @ zoom-meeting-1.8.1.min.js:2  
sh @ react-dom.min.js:164  
rh @ react-dom.min.js:13  
uh @ react-dom.min.js:13  
Ge @ react-dom.min.js:15  
vh @ react-dom.min.js:165  
ad @ react-dom.min.js:15  
cd @ react-dom.min.js:17  
Uh @ react-dom.min.js:39  
Zg @ react-dom.min.js:158  
Xe @ react-dom.min.js:23  
oc @ react-dom.min.js:40  
(anonymous) @ react-dom.min.js:159  
unstable\_runWithPriority @ react.min.js:27  
ah @ react-dom.min.js:159  
xf @ react-dom.min.js:40

**Which version?**  
**zoom-meeting-1.8.1.min.js**

**Screenshots**

 ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/a/da18ee96011e5192f440b6731c44edce6f745e74.png)

Anybody knows what might cause this error?  
Thank u

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<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 7, 2020, 8:07pm UTC](https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816/2 "2020-12-07T20:07:36Z")

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Hey @vermont,

Thank you for reaching out and welcome to the developer forum! How are you accessing the page when you get this error? If you’re using HTTP, trying accessing the page using HTTPS as I’ve seen that resolve the [issue in the past](https://devforum.zoom.us/t/cdn-voice-and-chat-error/20186/2). If that doesn’t work, I would try using version 1.8.3 of the Web SDK to see if your issue persists.

Let me know if that helps or you have any questions.

Thanks,  
Max

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 7, 2021, 6:07am UTC](https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816/3 "2021-01-07T06:07:40Z")

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Closed on January 7, 2021, 6:07am UTC

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