# Zoom error while trying to use chat in zoom web sdk

**URL:** <https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816>\
**Category:** Web\
**Created:** [December 7, 2020, 10:50am UTC](https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816 "2020-12-07T10:50:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 7, 2020, 8:07pm UTC](https://devforum.zoom.us/t/zoom-error-while-trying-to-use-chat-in-zoom-web-sdk/37816/2 "2020-12-07T20:07:36Z")

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Hey @vermont,

Thank you for reaching out and welcome to the developer forum! How are you accessing the page when you get this error? If you’re using HTTP, trying accessing the page using HTTPS as I’ve seen that resolve the [issue in the past](https://devforum.zoom.us/t/cdn-voice-and-chat-error/20186/2). If that doesn’t work, I would try using version 1.8.3 of the Web SDK to see if your issue persists.

Let me know if that helps or you have any questions.

Thanks,  
Max

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