# Zoom events missing

**URL:** <https://devforum.zoom.us/t/zoom-events-missing/141916>\
**Category:** API and Webhooks\
**Created:** [February 13, 2026, 9:26pm UTC](https://devforum.zoom.us/t/zoom-events-missing/141916 "2026-02-13T21:26:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Sebastian3](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@Sebastian3](https://devforum.zoom.us/u/Sebastian3)\
**Post date:** [February 13, 2026, 9:26pm UTC](https://devforum.zoom.us/t/zoom-events-missing/141916/1 "2026-02-13T21:26:14Z")

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I am getting no zoom events when using vendor’s PROD token; however when I use our token I am getting events such as: “meeting.ended” , “meeting.started”, etc.

On Prod using vendor’s Prod token I am seeing some vendor’s zoom room alerts of zoom rooms getting online that was dated today (13th).

Any idea how to solve this issue?

Sebastian

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**Author:** ![expertswho](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/expertswho/32/60945_2.png) [@expertswho](https://devforum.zoom.us/u/expertswho)\
**Post date:** [February 16, 2026, 6:52pm UTC](https://devforum.zoom.us/t/zoom-events-missing/141916/2 "2026-02-16T18:52:20Z")

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hi @Sebastian3 ,

What type of app have you created and is this within your domain or are you trying to access your customers data?

John

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [February 17, 2026, 2:33pm UTC](https://devforum.zoom.us/t/zoom-events-missing/141916/3 "2026-02-17T14:33:44Z")

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Hi @Sebastian3  
Happy to follow up on this issue. Let me send you a DM so I can escalate this