# Zoom "I'm Away" Reaction Button not working **URL:** \ **Category:** Web\ **Created:** [May 16, 2022, 5:03am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010 "2022-05-16T05:03:43Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![jserrano](https://avatars.discourse-cdn.com/v4/letter/j/a9a28c/32.png) [@jserrano](https://devforum.zoom.us/u/jserrano)\ **Post date:** [May 16, 2022, 5:03am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/1 "2022-05-16T05:03:43Z")
**Description** 1. Clicking reactions, “I’m Away” button will not show as a coffee mug icon but as ‘X’ instead 2. Clicking “I’m Away” button won’t do anything, just removes previously shown/selected icon **Browser Console Error** ```auto Element type is invalid: expected a string (for built-in components) or a class/function (for composite components) but got: undefined. You likely forgot to export your component from the file it's defined in, or you might have mixed up default and named imports.Check the render method of `ce`. eval @ trackConsoleError.js:35 callMonitored @ internalMonitoring.js:105 console.error @ trackConsoleError.js:34 u @ zoomus-websdk.umd.min.js:2 w @ zoomus-websdk.umd.min.js:2 value @ zoomus-websdk.umd.min.js:2 callback @ react-dom.development.js:18095 callCallback @ react-dom.development.js:16433 commitUpdateEffects @ react-dom.development.js:16472 commitUpdateQueue @ react-dom.development.js:16463 commitLifeCycles @ react-dom.development.js:17364 commitAllLifeCycles @ react-dom.development.js:18736 callCallback @ react-dom.development.js:149 invokeGuardedCallbackDev @ react-dom.development.js:199 invokeGuardedCallback @ react-dom.development.js:256 commitRoot @ react-dom.development.js:18948 eval @ react-dom.development.js:20418 unstable_runWithPriority @ scheduler.development.js:255 completeRoot @ react-dom.development.js:20417 performWorkOnRoot @ react-dom.development.js:20346 performWork @ react-dom.development.js:20254 performSyncWork @ react-dom.development.js:20228 interactiveUpdates$1 @ react-dom.development.js:20495 interactiveUpdates @ react-dom.development.js:2170 dispatchInteractiveEvent @ react-dom.development.js:4882 ``` **Which Web Meeting SDK version?** 2.4.0 **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Go to ‘Reactions’ 2. Check “I’m Away” button, it is shown as an ‘X’ icon 3. Click “I’m Away” button 4. Nothing happens, just removes previously shown/selected icon it there was any ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [May 16, 2022, 5:12am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/2 "2022-05-16T05:12:40Z")
Just to add, we also tested it on Zoom Sample Web App and we got the same behavior so please check. This is the button we are referring to. ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/5/d5e371f28107a85da4a852e6f369fea24e76244c.png) ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [May 23, 2022, 9:34am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/4 "2022-05-23T09:34:32Z")
Hi @donte.zoom, Could you please check this issue reported by @jserrano? Thanks, Lara ---
**Author:** ![nvivot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nvivot/32/4489_2.png) [@nvivot](https://devforum.zoom.us/u/nvivot)\ **Post date:** [June 8, 2022, 1:02am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/5 "2022-06-08T01:02:45Z")
Up, @donte.zoom this is still bugged in 2.4.5 ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [June 20, 2022, 8:45am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/6 "2022-06-20T08:45:42Z")
@donte.zoom Do you have any updates on this ticket? Regards, Lara ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [June 25, 2022, 3:13am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/7 "2022-06-25T03:13:06Z")
@lfrancia, @jserrano , @cmackenzieson2 , Thank you for the tag @lfrancia! I will work to reproduce and create a bug ticket if needed. In the meantime, please let me know if you already submitted a support ticket for this matter. ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [June 27, 2022, 1:01am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/9 "2022-06-27T01:01:36Z")
Hi @donte.zoom , Here is the support ticket that we submitted for this issue. [https://support.zoom.us/hc/en-us/requests/14681337](https://support.zoom.us/hc/en-us/requests/14681337) Thanks, Lara ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [June 28, 2022, 12:40am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/10 "2022-06-28T00:40:18Z")
Thanks, @lfrancia! I will look into this and create a bug ticket for reproducible! ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [July 21, 2022, 8:42am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/12 "2022-07-21T08:42:22Z")
Hi @donte.zoom, Zoom support repeatedly asked us to test it on Web SDK 2.5.0 because they said they have already fixed it and they “tested” it. But, when we finally found time to test it, it is not fixed at all. Could you please check with them again? Cheers, Lara ---
**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\ **Post date:** [July 21, 2022, 10:46am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/13 "2022-07-21T10:46:14Z")
hi, I dont know if it the original error, but with Web SDK 2.5.0 “I am away” don’t work I have launched a meeting between “[Zoom](http://zoom.us/wc/) …” and our SDK 2.5.0 solution and clicked “I am way” on both sides “[Zoom](http://zoom.us/wc/) …” (Firefox): everything is ok (teacup twice and text once) ![zoom-1](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/d/a/daf334ba827a26d6bcba2227adcbd3d3366216ed.png) with SDK 2.5.0 (Chrome): no indicator of “I am away” (no teacup and no text) ![zoom-2](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/e/a/ea2e496a62b0d2a5c9b97f5a34d69f8430c92701.png) Jürgen ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [July 27, 2022, 11:09pm UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/14 "2022-07-27T23:09:02Z")
Hey @j.schoenemeyer , @lfrancia , @nvivot , @cmackenzieson2 , @cmackenzieson2 , @jserrano , Just wanted to let you know we were able to reproduce the issue and will fix this in an upcoming release. 🙂 Thanks, Tommy ---
**Author:** ![lfrancia](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/lfrancia/32/9289_2.png) [@lfrancia](https://devforum.zoom.us/u/lfrancia)\ **Post date:** [July 28, 2022, 1:26am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/15 "2022-07-28T01:26:11Z")
Hi Tommy, Thank you for the good news! Looking forward to the fixed version. Thanks, Lara ---
**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\ **Post date:** [July 28, 2022, 1:12pm UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/17 "2022-07-28T13:12:43Z")
Hi, Lara, Thank you for taking the time to give us your valuable feedback. ---
**Author:** ![j.schoenemeyer](https://avatars.discourse-cdn.com/v4/letter/j/f9ae1b/32.png) [@j.schoenemeyer](https://devforum.zoom.us/u/j.schoenemeyer)\ **Post date:** [August 1, 2022, 11:03am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/18 "2022-08-01T11:03:28Z")
the error is **not fixed** in Web Meeting SDK 2.6.0 testet on - Zoom Windows App 5.11.1 (ok) \<-\> Zoom web api 2.6.0 (symbol ‘tee’ missing) - [zoom.us](http://zoom.us) webpage (ok) \<-\> Zoom web api 2.6.0 (symbol ‘tee’ missing) Jürgen ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 1, 2022, 3:45pm UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/19 "2022-08-01T15:45:11Z")
Hey @j.schoenemeyer , Correct, we were not able to squeeze it into the 2.6.0 release, but are working to include it in the next release this month. Thanks, Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [September 1, 2022, 1:45am UTC](https://devforum.zoom.us/t/zoom-im-away-reaction-button-not-working/69010/20 "2022-09-01T01:45:54Z")
Closed on September 1, 2022, 1:45am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.