# Zoom integration not working for your instruction **URL:** \ **Category:** Meeting SDK\ **Created:** [May 23, 2020, 12:44pm UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836 "2020-05-23T12:44:53Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [May 23, 2020, 12:44pm UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/1 "2020-05-23T12:44:53Z")
**Description** Hi, I am using your given example 2 and sample when i am running this application its showing me Zoom SDK has not been initialized successfully. How to resolve this issue?? and I can’t error Log.i(TAG, “onZoomSDKInitializeResult, errorCode=” + errorCode + “, internalErrorCode=” + internalErrorCode); through sample and example2 get the error ZoomSDK has not been initialized successfully message Help me **Which version?** I used to latest version **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Go to ‘…’ 2. Click on ‘…’ 3. Scroll down to ‘…’ 4. See error **Screenshots** If applicable, add screenshots to help explain your problem. **Smartphone (please complete the following information):** - Device: [e.g. iPhone6] - OS: [e.g. iOS8.1] - Version [e.g. 22] **Additional context** Add any other context about the problem here. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 27, 2020, 8:58am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/2 "2020-05-27T08:58:35Z")
Hi @nagendran.tth, Thanks for the post. Are you getting any errors or how do you reproduce the issue you are facing? Thanks! ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [May 27, 2020, 10:29am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/3 "2020-05-27T10:29:22Z")
I am still now facing the issue. i cant able to get the user id. as well as i send a mail to development support team. still now not revert back my issues… ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 28, 2020, 8:51am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/4 "2020-05-28T08:51:24Z")
Hi @nagendran.tth, If you are referring to the userID in the API user scenario, you may use your email address as the user ID. You may find more info here: [https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/start-join-meeting/api-user/authentication;](https://marketplace.zoom.us/docs/sdk/native-sdks/android/mastering-zoom-sdk/start-join-meeting/api-user/authentication;) If you have contacted the developer support team, one of the experts will be able to help from there as well. Thanks! ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [May 28, 2020, 4:00pm UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/5 "2020-05-28T16:00:05Z")
Thanks for your Response. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 29, 2020, 7:16am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/6 "2020-05-29T07:16:37Z")
Glad to be helpful. Happy Zooming! 🙂 ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [May 29, 2020, 10:00am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/7 "2020-05-29T10:00:50Z")
Hi How to get the user id ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [May 29, 2020, 10:18am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/8 "2020-05-29T10:18:55Z")
Hi, I am using my credential. but still now i am facing the issue Zoom SDK has not been initialized successfully. ![Screenshot 1942-03-08 at 3.46.41 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/6/6de7e1b9ea5f871b015ada34347d81a6f0823fdd.png) ![Screenshot 1942-03-08 at 3.46.56 PM](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/1/1ae854bc024a7822e9817ccf43fe516a3154d92c.png) ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [May 30, 2020, 1:13am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/9 "2020-05-30T01:13:09Z")
Hi @nagendran.tth, For user ID, you could use your email address as the user ID or you could retrieve it from [https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user](https://marketplace.zoom.us/docs/api-reference/zoom-api/users/user). Are you not be able to initialize SDK with our demo app([https://github.com/zoom/zoom-sdk-android](https://github.com/zoom/zoom-sdk-android)) or your own app? Could you provide more information (such as code snippet) of how you initialize the SDK? Thanks! ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 2, 2020, 5:13am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/10 "2020-06-02T05:13:52Z")
Hi,@carson.zoom, Thanks for your response. how to remove or replace the powered by zoom to instead of my client logo. ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 3, 2020, 7:58am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/11 "2020-06-03T07:58:43Z")
HI @carson.zoom, When i used a config.xml file to add the MyMeetingActivity for your sample file i am get the error for java.lang.NullPointerException: Attempt to invoke virtual method ‘int android.view.View.getPaddingTop()’ on a null object reference And big confuse for your doc also… i tried to custom ui. every client can’t able to wait this lot much more time… ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [June 3, 2020, 10:39am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/12 "2020-06-03T10:39:46Z")
Hi @nagendran.tth, Removing the “Powered by Zoom” logo is not supported. For Custom UI implementation, you may refer to the implementation in our demo app: [https://github.com/zoom/zoom-sdk-android](https://github.com/zoom/zoom-sdk-android) Thanks! ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 3, 2020, 10:53am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/13 "2020-06-03T10:53:09Z")
Hi @carson.zoom, ``` As per your doc and sdk file i analysed. I am using a Custom ui for your MyMeetingActivity call for config.xml. but, not showing the view.And i create my own activity extends MeetingActivity for the xml layout i did the MobileRTCVideoView also not showing. please help me. ``` ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 4, 2020, 7:18am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/14 "2020-06-04T07:18:36Z")
Hi @carson.zoom, I used a congig.xml on your mymeetingActivity class. after that i run my app get the blank screen only appear. ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 4, 2020, 12:19pm UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/15 "2020-06-04T12:19:04Z")
Hi @carson.zoom, ``` How to remove the password dialog ``` ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [June 5, 2020, 8:57am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/16 "2020-06-05T08:57:52Z")
Hi @nagendran.tth, If you would like to use custom UI, you could firstly call `MeetingSettingsHelper.isCustomizedMeetingUIEnabled` to check whether your account could use Custom UI. If yes, you could enable it by calling `setCustomizedMeetingUIEnabled(true)`. The zm\_config\_conf\_activity in config.xml is for Zoom UI, not for Custom UI. If you would like to develop Custom UI, you could refer to the implementation in our demo app:[https://github.com/zoom/zoom-sdk-android/tree/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui](https://github.com/zoom/zoom-sdk-android/tree/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui) If you do not want to the password dialog, you could pass the password in the join meeting parameter. If the password is correct, the dialog will not show up. Thanks! ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 5, 2020, 9:09am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/17 "2020-06-05T09:09:14Z")
> [@nagendran.tth](#): > > `How to remove the password dialog` Thanks How to remove the password dialog ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [June 5, 2020, 9:38am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/18 "2020-06-05T09:38:21Z")
You could pass the password in the join meeting parameter or you could implement the callback [https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/InMeetingServiceListener.html#onMeetingNeedPasswordOrDisplayName-boolean-boolean-us.zoom.sdk.InMeetingEventHandler-](https://zoom.github.io/zoom-sdk-android/us/zoom/sdk/InMeetingServiceListener.html#onMeetingNeedPasswordOrDisplayName-boolean-boolean-us.zoom.sdk.InMeetingEventHandler-) to provide password programmatically. If the password is correct, the dialog will not show up. There is no way to disable the dialog when the meeting requires a password or the wrong password has been provided. Thanks ---
**Author:** ![nagendran.tth](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nagendran.tth/32/9087_2.png) [@nagendran.tth](https://devforum.zoom.us/u/nagendran.tth)\ **Post date:** [June 5, 2020, 1:06pm UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/19 "2020-06-05T13:06:05Z")
Thanks @carson.zoom, MeetingWindowHelper.getInstance().hiddenMeetingWindow(true); not working. ---
**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\ **Post date:** [June 9, 2020, 7:57am UTC](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836/20 "2020-06-09T07:57:30Z")
Hi @nagendran.tth, > [@nagendran.tth](#): > > MeetingWindowHelper.getInstance().hiddenMeetingWindow(true); not working. This interface is an interface in the SDK demo, not an actual SDK interface. You may refer to the implementation here:[https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui/view/MeetingWindowHelper.java#L220](https://github.com/zoom/zoom-sdk-android/blob/master/mobilertc-android-studio/sample/src/main/java/us/zoom/sdksample/inmeetingfunction/customizedmeetingui/view/MeetingWindowHelper.java#L220) Thanks! [Next page](https://devforum.zoom.us/t/zoom-integration-not-working-for-your-instruction/18836.md?page=2)