# Zoom Integration with Canvas

**URL:** <https://devforum.zoom.us/t/zoom-integration-with-canvas/8561>\
**Category:** API and Webhooks\
**Created:** [March 12, 2020, 1:50am UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561 "2020-03-12T01:50:16Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![lsimonsen](https://avatars.discourse-cdn.com/v4/letter/l/41988e/32.png) [@lsimonsen](https://devforum.zoom.us/u/lsimonsen)\
**Post date:** [March 12, 2020, 1:50am UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/1 "2020-03-12T01:50:16Z")

</div>

**Description**  
Attempting to integrate Zoom into Canvas.

After following the following KB articles ([https://support.zoom.us/hc/en-us/articles/201363323-Configuring-LTI-with-Canvas](https://support.zoom.us/hc/en-us/articles/201363323-Configuring-LTI-with-Canvas) and [https://support.zoom.us/hc/en-us/articles/201363333-IMPORTANT-LTI-Pro-is-now-available-in-the-Zoom-Marketplace](https://support.zoom.us/hc/en-us/articles/201363333-IMPORTANT-LTI-Pro-is-now-available-in-the-Zoom-Marketplace)) on how to set it up.

We are receiving the following error when we open the app from inside the Canvas class.

We have already tried regenerating the keys, changing the Launch URL and tried using both the old LTI application along with the new LTI Pro app from the market place.

**Error**  
Your account is not found, please check your LTI configuration (key & secret). (2,023)

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
OAuth / LTI

**Screenshots (If applicable)**

 ![Screen Shot 2020-03-10 at 2.13.07 pm](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/96a85927102a4f26524741d2a94fb48ffdf69b46.png)

**Additional context**  
Add any other context about the problem here.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 12, 2020, 5:15pm UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/2 "2020-03-12T17:15:50Z")

</div>

Hey @lsimonsen, thanks for posting and using Zoom!

Can you try following the instructions on these links:

> **[Getting Started with LTI Pro - Welcome - LTI Pro](https://zoomappdocs.docs.stoplight.io/lti-pro-v2/welcome/getting-started)**
>
> Getting Started with LTI Pro
> 
> Overview
> 
> LTI Pro allows you to connect Zoom with your LMS and includes an extended feature set of what is offered in the ...

> **[Configuring LTI Pro - Welcome - LTI Pro](https://zoomappdocs.docs.stoplight.io/lti-pro-v2/welcome/manage-and-configure)**
>
> Configuring LTI Pro
> 
> Sign In, Manage, and Configure LTI Pro
> 
> LTI Pro must be installed to configure and install on your LMS, for help installing LTI Pro...

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![pkreemer](https://avatars.discourse-cdn.com/v4/letter/p/ce73a5/32.png) [@pkreemer](https://devforum.zoom.us/u/pkreemer)\
**Post date:** [March 17, 2020, 4:36pm UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/3 "2020-03-17T16:36:16Z")

</div>

Tommy, can you point me at a doc or advise how to integrate to Canvas when the user has only a Pro license, with no access to the Zoom admin settings? (We have a bunch of Pro licenses in WA state, shared to colleges, but I believe centrally managed as one account, by the K-20 Network.)

I’m trying things with the personal key & secret values ([https://zoom.us/profile/setting?tab=meeting](https://zoom.us/profile/setting?tab=meeting)) but am getting that same 2,023 error trying to launch the LTI.

thanks-  
Paul

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 17, 2020, 7:39pm UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/4 "2020-03-17T19:39:59Z")

</div>

Hey @pkreemer,

Here is our [Canvas integration](https://marketplace.zoom.us/apps/TsXC1Vm6S3-KDDytcHya_A).

[Here is their linked support page which has additional instructions.](https://zoomsupport.cosocloud.com/dashboard)

Let me know if that helps.

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![pkreemer](https://avatars.discourse-cdn.com/v4/letter/p/ce73a5/32.png) [@pkreemer](https://devforum.zoom.us/u/pkreemer)\
**Post date:** [March 19, 2020, 4:03pm UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/5 "2020-03-19T16:03:22Z")

</div>

Thanks, Tommy, good. I figured out that our college administrators actually do have a Zoom admin account, and so yes, they can do that LTI app install that you sent.

thanks!  
Paul

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [March 19, 2020, 7:32pm UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/6 "2020-03-19T19:32:54Z")

</div>

Hey @pkreemer,

Glad you figured it out!

Let me know if you have additional questions! 🙂

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 7:30pm UTC](https://devforum.zoom.us/t/zoom-integration-with-canvas/8561/7 "2020-08-21T19:30:40Z")

</div>

Closed on August 21, 2020, 7:30pm UTC


