# Zoom integration with web SDK issues **URL:** \ **Category:** Web\ **Created:** [June 4, 2020, 11:03am UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297 "2020-06-04T11:03:50Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![vidyapreps](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vidyapreps/32/13595_2.png) [@vidyapreps](https://devforum.zoom.us/u/vidyapreps)\ **Post date:** [June 4, 2020, 11:03am UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/1 "2020-06-04T11:03:51Z")
Hi, We have integrated our angular based application with zoom web SDK and we are facing following issues: 1. There is lag in audio and video when all the participants join the meeting through our integrated application. When same users join through Zoom app then audio and video lag is low. All our participants are in India. 2. The messages don’t scroll in chat window as it does when using Zoom app. 3. The presenter doesn’t take full screen in its own system though presenter is full screen in participants device 4. If some users join through our integrated application and some through zoom app then chat is having foreign character and video and audio is not clear. 5. The zoom window doesn’t open up when done in iPhone or Mac. 6. Record button only gives option for record on cloud and doesn’t give the option to record locally. 7. Please advice as its impacting our user base. Thanks, ---
**Author:** ![deepak2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/deepak2/32/7763_2.png) [@deepak2](https://devforum.zoom.us/u/deepak2)\ **Post date:** [June 8, 2020, 4:11pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/2 "2020-06-08T16:11:13Z")
Hi, After updating the zoom web SDK to 1.7.8, our customers are also facing audio and video lag. Is there a solution for this? ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 12, 2020, 8:51pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/3 "2020-06-12T20:51:33Z")
Hey @vidyapreps, I have answered you here: > [@Angular Integration with JS Web SDK](https://devforum.zoom.us/t/angular-integration-with-js-web-sdk/5621/94): > > Hey @vidyapreps, Have you tried using the [Global or China CDN](https://marketplace.zoom.us/docs/sdk/native-sdks/web/getting-started/integrate#cdn)? Make sure you have included the [Web SDK CSS](https://marketplace.zoom.us/docs/sdk/native-sdks/web/getting-started/integrate#cdn). The Web SDK only supports active speaker and self view. Please be more specific about this issue. The Web SDK only supports Cloud Recording. Thanks, Tommy @deepak2, please see my mention of the CDN locale. ^ Thanks, Tommy ---
**Author:** ![deepak2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/deepak2/32/7763_2.png) [@deepak2](https://devforum.zoom.us/u/deepak2)\ **Post date:** [June 13, 2020, 5:55pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/4 "2020-06-13T17:55:08Z")
@tommy Thanks. I will check the CDN locale. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 17, 2020, 5:45pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/5 "2020-06-17T17:45:50Z")
Hey @deepak2, Happy to help! Please let me kn ow if it is working for you. -Tommy ---
**Author:** ![deepak2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/deepak2/32/7763_2.png) [@deepak2](https://devforum.zoom.us/u/deepak2)\ **Post date:** [June 17, 2020, 6:20pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/6 "2020-06-17T18:20:01Z")
Hi @tommy, The attendee audio is not audible (and in some cases lagged by 10-15 sec) to the host while using the web SDK. The attendee has enabled and is using computer audio. Later we use the Zoom app to test the case with the same attendee and the audio was audible without lag. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 18, 2020, 11:50pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/7 "2020-06-18T23:50:14Z")
Hey @deepak2, Can I ask what locale you are in? This could be a caching issue that we are fixing in a release this weekend: > **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)** > > Web SDK > > Tentatively scheduled for June 22nd 2020 @v1.7.9 > > Additions > > New Rate limit for joining meetings and webinars. > > Added recaptcha feature for joi... Thanks, Tommy ---
**Author:** ![deepak2](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/deepak2/32/7763_2.png) [@deepak2](https://devforum.zoom.us/u/deepak2)\ **Post date:** [June 19, 2020, 10:49am UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/8 "2020-06-19T10:49:20Z")
Hey @tommy, I am using the global CDN for Web SDK and our customers are from India. Thanks for the Web SDK update information. Eagerly waiting for the 1.7.9 version. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 22, 2020, 10:15pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/9 "2020-06-22T22:15:51Z")
Thanks @deepak2, Once version 1.7.9 is released, please try it and let me know if you still have issues. > **[Web SDK - Upcoming Changes - Stay Up To Date - Documentation](https://marketplace.zoom.us/docs/guides/stay-up-to-date/upcoming-changes/web-sdk)** > > Web SDK > > Tentatively scheduled for June 24th 2020 @v1.7.9 > > Additions > > New Rate limit for joining meetings and webinars. > > Added recaptcha feature for joi... -Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 10:23pm UTC](https://devforum.zoom.us/t/zoom-integration-with-web-sdk-issues/20297/10 "2020-08-21T22:23:30Z")