# Zoom Issue Parameters

**URL:** <https://devforum.zoom.us/t/zoom-issue-parameters/24348>\
**Category:** API and Webhooks\
**Created:** [July 16, 2020, 7:20pm UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348 "2020-07-16T19:20:25Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![mitali.varerkar](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@mitali.varerkar](https://devforum.zoom.us/u/mitali.varerkar)\
**Post date:** [July 16, 2020, 7:20pm UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348/1 "2020-07-16T19:20:25Z")

</div>

Hello All,

I’m using the GET list zoom rooms API to get health and status information about all the zoom rooms in our organization.

```auto
{
  "page_count": 1,
  "page_number": 1,
  "page_size": 30,
  "total_records": 1,
  "zoom_rooms": [
    {
      "id": "EbgjgjhghZY9wh0A",
      "room_name": "testZoomRoom",
      "calendar_name": "ghjghdjd@sjdfhjdf.gjgg",
      "email": "ghjghdjd@sjdfhjdf.gjgg",
      "account_type": "Work Email",
      "status": "Offline",
      "device_ip": "Computer : 10.10.26.49",
      "camera": "Integrated Webcam",
      "microphone": "Microphone Array (Realtek Audio)",
      "speaker": "Speakers / Headphones (Realtek Audio)",
      "last_start_time": "2019-08-29T16:37:07Z",
      "issues": [
        "Zoom room is offline"
      ],
      "health": "critical"
    }
  ]
}

```

Above given a sample output from the API response. This is we can see that room heath is offline and it also gives the issue related to this. Is there a limited set of these issues or are these issues custom and there is no such fixed number of these issue statements. I need to create a chart for all the critical rooms and their corresponding issues on our monitoring platform wavefront

Responses are appreciated

thanks!

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 21, 2020, 6:39pm UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348/2 "2020-07-21T18:39:06Z")

</div>

Hey @mitali.varerkar,

Good question, you can see the list of possible Zoom Room issues here:

> **[Zoom Room Alerts](https://support.zoom.us/hc/en-us/articles/205394099-Zoom-Room-Alerts#h_b430b5f2-5150-4522-9c96-c77f22ab70bc)**
>
> Overview
> The Alert Settings tab lets you specify the alerts that you want to see on your Zoom Room screen, as well as the settings that generate an email that is sent to a specified email address o...

Thanks,  
Tommy

---

<div class="post-metadata">

**Author:** ![mitali.varerkar](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@mitali.varerkar](https://devforum.zoom.us/u/mitali.varerkar)\
**Post date:** [July 22, 2020, 3:42am UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348/3 "2020-07-22T03:42:40Z")

</div>

Thanks Tommy I will definitely look at it. I also wanted to know if these issues are custom or there are fixed number of issues defined by zoom.

---

<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 23, 2020, 9:32pm UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348/4 "2020-07-23T21:32:11Z")

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Hey @mitali.varerkar,

They are fixed number of issues. 🙂

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![mitali.varerkar](https://avatars.discourse-cdn.com/v4/letter/m/9d8465/32.png) [@mitali.varerkar](https://devforum.zoom.us/u/mitali.varerkar)\
**Post date:** [July 23, 2020, 9:44pm UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348/5 "2020-07-23T21:44:03Z")

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That is awesome! Can you tell me where can I find this set of all the issues.

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [July 27, 2020, 9:18pm UTC](https://devforum.zoom.us/t/zoom-issue-parameters/24348/6 "2020-07-27T21:18:44Z")

</div>

Hey @mitali.varerkar,

Yes, they are listed in this article here:

> **[Zoom Room Alerts](https://support.zoom.us/hc/en-us/articles/205394099-Zoom-Room-Alerts#h_b430b5f2-5150-4522-9c96-c77f22ab70bc)**
>
> Overview
> The Alert Settings tab lets you specify the alerts that you want to see on your Zoom Room screen, as well as the settings that generate an email that is sent to a specified email address o...

Thanks,  
Tommy