# Zoom live event issues with Sociabble platform

**URL:** <https://devforum.zoom.us/t/zoom-live-event-issues-with-sociabble-platform/106619>\
**Category:** Webinars\
**Created:** [March 27, 2024, 6:44am UTC](https://devforum.zoom.us/t/zoom-live-event-issues-with-sociabble-platform/106619 "2024-03-27T06:44:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![vishtaspa.cooper](https://avatars.discourse-cdn.com/v4/letter/v/b5ac83/32.png) [@vishtaspa.cooper](https://devforum.zoom.us/u/vishtaspa.cooper)\
**Post date:** [March 27, 2024, 6:44am UTC](https://devforum.zoom.us/t/zoom-live-event-issues-with-sociabble-platform/106619/1 "2024-03-27T06:44:59Z")

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We have recently integrated the Sociabble intranet platform.  
While the platform has an integrated Live event stream redirect for Zoom, instead of playing within the native platform player, it redirects user to the Zoom App.

Any suggestions on configuration or resolution methods for the same.

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**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 27, 2024, 8:50pm UTC](https://devforum.zoom.us/t/zoom-live-event-issues-with-sociabble-platform/106619/2 "2024-03-27T20:50:14Z")

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Hi @vishtaspa.cooper ,

Please reach out to Sociabble support. It is not one of our [official integration partners](https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066581) so we do not have guidance for this use case.

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**Author:** ![vishtaspa.cooper](https://avatars.discourse-cdn.com/v4/letter/v/b5ac83/32.png) [@vishtaspa.cooper](https://devforum.zoom.us/u/vishtaspa.cooper)\
**Post date:** [March 28, 2024, 9:40am UTC](https://devforum.zoom.us/t/zoom-live-event-issues-with-sociabble-platform/106619/4 "2024-03-28T09:40:40Z")

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Thanks for the quick response 🙂
