# Zoom Marketplace - You cannot authorize app

**URL:** <https://devforum.zoom.us/t/zoom-marketplace-you-cannot-authorize-app/118166>\
**Category:** App Marketplace\
**Created:** [September 26, 2024, 6:36pm UTC](https://devforum.zoom.us/t/zoom-marketplace-you-cannot-authorize-app/118166 "2024-09-26T18:36:41Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![ncantin](https://avatars.discourse-cdn.com/v4/letter/n/839c29/32.png) [@ncantin](https://devforum.zoom.us/u/ncantin)\
**Post date:** [September 26, 2024, 6:36pm UTC](https://devforum.zoom.us/t/zoom-marketplace-you-cannot-authorize-app/118166/1 "2024-09-26T18:36:41Z")

</div>

I am in the process of building an app in development in zoom marketplace and when I click on Add App, after entering all the information and scopes, I get the following message. “You cannot install the app because you don’t have the required permissions. Please contact your IT administrator for permission and try again.” My admin account was given administrator permissions. Please advise how I can complete setting up this app. The app is not published. Thanks.

---

<div class="post-metadata">

**Author:** ![ncantin](https://avatars.discourse-cdn.com/v4/letter/n/839c29/32.png) [@ncantin](https://devforum.zoom.us/u/ncantin)\
**Post date:** [September 26, 2024, 7:46pm UTC](https://devforum.zoom.us/t/zoom-marketplace-you-cannot-authorize-app/118166/2 "2024-09-26T19:46:51Z")

</div>

Just to let everyone know… You have to have the OWNER role to be able to add an app. ADMIN role isn’t enough.

---

<div class="post-metadata">

**Author:** ![kwaku.nyante](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kwaku.nyante/32/23475_2.png) [@kwaku.nyante](https://devforum.zoom.us/u/kwaku.nyante)\
**Post date:** [September 26, 2024, 8:39pm UTC](https://devforum.zoom.us/t/zoom-marketplace-you-cannot-authorize-app/118166/3 "2024-09-26T20:39:25Z")

</div>

Hello @ncantin, depending on the Scopes used, we do have some Master Scopes that can be selected, and with these Master scopes for account-level applications, they have Sub-account usage related to them. Our Zoom User Rights for Sub-account usage require an owner role, and at the moment, we do not have any other role with sub-account admin rights except the Owner role on a Zoom account.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [October 27, 2024, 4:37am UTC](https://devforum.zoom.us/t/zoom-marketplace-you-cannot-authorize-app/118166/4 "2024-10-27T04:37:40Z")

</div>

Closed on October 27, 2024, 4:37am UTC

This topic was automatically closed after 30 days. New replies are no longer allowed.
