# Zoom meeting can not join

**URL:** <https://devforum.zoom.us/t/zoom-meeting-can-not-join/5822>\
**Category:** Feature Requests\
**Created:** [September 9, 2019, 1:10pm UTC](https://devforum.zoom.us/t/zoom-meeting-can-not-join/5822 "2019-09-09T13:10:03Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sloppy.cao](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/sloppy.cao/32/942_2.png) [@sloppy.cao](https://devforum.zoom.us/u/sloppy.cao)\
**Post date:** [September 9, 2019, 1:10pm UTC](https://devforum.zoom.us/t/zoom-meeting-can-not-join/5822/1 "2019-09-09T13:10:03Z")

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hi,administrator

zoom users can not join meeting in china from today.our customer can not join .how can fix this?help

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [September 9, 2019, 2:58pm UTC](https://devforum.zoom.us/t/zoom-meeting-can-not-join/5822/2 "2019-09-09T14:58:32Z")

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Duplicate post:

> [@Zoom can not open at china from today](https://devforum.zoom.us/t/zoom-can-not-open-at-china-from-today/5820/2):
>
> Hey @sloppy.cao, Apologies that this is happeneing. Please reference our status page as we are working to resolve the issue, [https://status.zoom.us/](https://status.zoom.us/)[https://zoom.statuspage.io/](https://zoom.statuspage.io/) “Engineer identified the issue was caused by local DNS. Please use VPN to start or join meeting as a workaround.” For customers in China needing additional assistance, please email [cnsupport@zoomus.zendesk.com](mailto:cnsupport@zoomus.zendesk.com) Thanks, Tommy

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**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 6:41pm UTC](https://devforum.zoom.us/t/zoom-meeting-can-not-join/5822/3 "2020-08-21T18:41:34Z")

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Closed on August 21, 2020, 6:41pm UTC


