# Zoom Meeting Web SDK microphone audio issues

**URL:** <https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604>\
**Category:** Web\
**Created:** [November 23, 2021, 2:23pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604 "2021-11-23T14:23:09Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![camillo](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@camillo](https://devforum.zoom.us/u/camillo)\
**Post date:** [November 23, 2021, 2:23pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/1 "2021-11-23T14:23:09Z")

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**Description**  
Audio cracks on microphone while in a meeting

**Browser Console Error**  
na

**Which Web Meeting SDK version?**  
1.9.9

**Meeting SDK Code Snippets**  
na

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:  
na

**Screenshots**  
na

**Additional context**  
While in a meeting, audio from microphone (Host talking) starts to cracks, and arriving delayed even being on the same LAN network

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [November 30, 2021, 11:48pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/2 "2021-11-30T23:48:02Z")

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Hey @camillo,

Thank you for reaching out to the Zoom Developer Forum. What browser are you using when you see this issue?

As an initial test, I would try with the [Sample Web App](https://github.com/zoom/sample-app-web) after following our guide on [Improving Web SDK Performance](https://marketplace.zoom.us/docs/sdk/overview/improve-performance).

This should ensure that you’re testing with the latest version and that the latest APIs are available from the browser.

Thanks,  
Max

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**Author:** ![camillo](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@camillo](https://devforum.zoom.us/u/camillo)\
**Post date:** [December 1, 2021, 4:36pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/3 "2021-12-01T16:36:57Z")

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Thanks @MaxM , just tried, however, using WebSDK I am getting quite often this issue. Could be a reason that we are located in EU while most of the streaming is coming from US (just a loud guess since we tried to limit Zoom farms through the account only for the EU ones).

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**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [December 3, 2021, 8:32pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/4 "2021-12-03T20:32:37Z")

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Hey @camillo,

Thanks for getting back to me. Typically issues like this are related to the version or not following the guide on performance. Based on our other post, I think you’ve covered all your bases.

From here, let’s open a ticket for these issues and I’ll engage our engineering team.

Thanks,  
Max

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**Author:** ![camillo](https://avatars.discourse-cdn.com/v4/letter/c/e47c2d/32.png) [@camillo](https://devforum.zoom.us/u/camillo)\
**Post date:** [December 6, 2021, 5:57pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/5 "2021-12-06T17:57:06Z")

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Thanks @MaxM ticket issued, looking forward to the follow up.

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**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [December 10, 2021, 11:40pm UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/6 "2021-12-10T23:40:12Z")

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Thank you for the update, @camillo! We will continue to look into this issue there.

Best,  
Donte

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 10, 2022, 9:40am UTC](https://devforum.zoom.us/t/zoom-meeting-web-sdk-microphone-audio-issues/60604/7 "2022-01-10T09:40:19Z")

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Closed on January 10, 2022, 9:40am UTC

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