# Zoom Mobile SDK **URL:** \ **Category:** iOS\ **Created:** [October 16, 2020, 12:45pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452 "2020-10-16T12:45:24Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![jailovemewara](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jailovemewara/32/16768_2.png) [@jailovemewara](https://devforum.zoom.us/u/jailovemewara)\ **Post date:** [October 16, 2020, 12:45pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/1 "2020-10-16T12:45:24Z")
**Description** When i am joining Meeting it will redirect to Connecting page and showed connecting then after 5 seconds its crash and main thread in redirect to app delegate . **Which version?** Knowing the version can help us to identify your issue faster. **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Go to ‘…’ 2. Click on ‘…’ 3. Scroll down to ‘…’ 4. See error **Screenshots** If applicable, add screenshots to help explain your problem. **Smartphone (please complete the following information):** - Device: [iPhone 8] - OS: [iOS13] - Version [13.6] **Additional context** Add any other context about the problem here. ![WhatsApp Image 2020-10-16 at 18.14.43](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/1/c/1cfb2748ee63c16a94f44e1a8c342d747ddd3f63.jpeg) Kindly Help me i am stuck on the Final Stage of Zoom. ---
**Author:** ![tingstam](https://avatars.discourse-cdn.com/v4/letter/t/9de0a6/32.png) [@tingstam](https://devforum.zoom.us/u/tingstam)\ **Post date:** [October 16, 2020, 12:48pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/2 "2020-10-16T12:48:21Z")
I think this is the same issue: [Zoom iOS app crashes on calling start meeting](https://devforum.zoom.us/t/zoom-ios-app-crashes-on-calling-start-meeting/33154) ---
**Author:** ![mikhail1](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/mikhail1/32/17176_2.png) [@mikhail1](https://devforum.zoom.us/u/mikhail1)\ **Post date:** [October 16, 2020, 1:00pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/3 "2020-10-16T13:00:02Z")
I have the same issue when joining meeting, however I found out that it might be related to camera and microphone permissions are not being asked. If I reinstall the app and allow permissions before joining meeting it does not crash. On previous version of zoom sdk it was asking for permissions directly after clicking join event, now its not. Maybe it will help someone ---
**Author:** ![Deve87726](https://avatars.discourse-cdn.com/v4/letter/d/3bc359/32.png) [@Deve87726](https://devforum.zoom.us/u/Deve87726)\ **Post date:** [October 16, 2020, 2:56pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/4 "2020-10-16T14:56:20Z")
The solution above does not work for me. This is being looked into at the moment: [Zoom iOS app crashes on calling start meeting](https://devforum.zoom.us/t/zoom-ios-app-crashes-on-calling-start-meeting/33154/9) ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [October 19, 2020, 7:08pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/5 "2020-10-19T19:08:51Z")
Hey @jailovemewara Thank you for bringing this to our attention. I am sorry that this is happening, crashes are unacceptable. The team has identified the issue and will have a fix in the next version. For the time being, can you see if these steps stop the crash in your application? [Zoom crshes/stops working after few mins in the call after the update to iOS 14 on iphone XR](https://devforum.zoom.us/t/zoom-crshes-stops-working-after-few-mins-in-the-call-after-the-update-to-ios-14-on-iphone-xr/30688/23) If you are utilizing screensharing, you must also perform the following changes: > [@](#): > > Hello everyone! Thank you all for your patience and contributions to resolving this issue. We have a new version of the iOS SDK, that should address the screen sharing issues on iOS 14. The new SDK can be found here: [Release v5.2.41735.0928 · zoom/zoom-sdk-ios · GitHub](https://github.com/zoom/zoom-sdk-ios/releases/tag/v5.2.41735.0928). The changes to broadcasting in this version will require some updates: There are new libraries that will need to be linked to your extension. In addition to ReplayKit and MobileRTCScreenShare, please add the foll… Please let me know if this works for you and if any other issues arise. Thanks! Michael ---
**Author:** ![jailovemewara](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/jailovemewara/32/16768_2.png) [@jailovemewara](https://devforum.zoom.us/u/jailovemewara)\ **Post date:** [October 22, 2020, 7:04am UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/6 "2020-10-22T07:04:11Z")
Thanks you For your Updates Will Let you know if its work for me. ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [October 23, 2020, 9:11pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/7 "2020-10-23T21:11:43Z")
Hello @jailovemewara, @tingstam, @mikhail1, @Deve87726, We have resolved the crashing issue in the latest release: [https://github.com/zoom/zoom-sdk-ios/releases/tag/v5.2.41739.1022](https://github.com/zoom/zoom-sdk-ios/releases/tag/v5.2.41739.1022) and the workaround mentioned earlier should no longer be necessary. Please update to the latest version. Let me know if you run into any other issues. Thank you again for bringing this to our attention and your assistance and patience throughout this process! Michael ---
**Author:** ![eduzoom\_1](https://avatars.discourse-cdn.com/v4/letter/e/9dc877/32.png) [@eduzoom\_1](https://devforum.zoom.us/u/eduzoom_1)\ **Post date:** [November 16, 2020, 11:56am UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/8 "2020-11-16T11:56:27Z")
I am facing the crash issue even after updating the SDK to the latest version.But the crash occurs only for the first time when the user starts a meeting. Please suggest a solution. ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [November 17, 2020, 1:25am UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/9 "2020-11-17T01:25:41Z")
Hey @eduzoom_1, Can you please provide some reproduction steps so that we can investigate your crash? Thanks! Michael ---
**Author:** ![eduzoom\_1](https://avatars.discourse-cdn.com/v4/letter/e/9dc877/32.png) [@eduzoom\_1](https://devforum.zoom.us/u/eduzoom_1)\ **Post date:** [November 17, 2020, 11:33am UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/10 "2020-11-17T11:33:29Z")
Steps to reproduce:-1) Click to “Host a meeting” 2) Wait for the zoom screen. 3) Now it will show “connecting…” on the navigation bar and the app crashes.! (Unable to find any crash logs for the crash in Xcode) Note:-This crash occurs only for the first time for each user. Device Details: iPhone SE 2020(OS 13.5.1) [WhatsApp Image 2020-11-17 at 12.08.57 PM|281x500](https://devforum.zoom.us/uploads/short-url/AtQPoibP1NMeSLfUcmWv9EIKeqq.jpeg) ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [November 17, 2020, 11:25pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/11 "2020-11-17T23:25:35Z")
Hey @eduzoom_1 Interesting. Lets troubleshoot a few things, and hopefully we can get to the bottom of what is happening 🙂 1. Currently, the iOS SDK does not support SceneDelegates. Can you verify that the SceneDelegate files have been removed from your project, the scenesession functions have been removed from your AppDelegate, and that “Application Scene Manifest” has been removed from your info.plist? 2. The SDK needs a UIWindow to handle presentation. Can you verify that your appDelegate has a property: “var window: UIWindow?”? 3. Are you using setMobileRTCRootController? Thanks! Michael ---
**Author:** ![eduzoom\_1](https://avatars.discourse-cdn.com/v4/letter/e/9dc877/32.png) [@eduzoom\_1](https://devforum.zoom.us/u/eduzoom_1)\ **Post date:** [November 18, 2020, 5:49am UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/12 "2020-11-18T05:49:34Z")
1.Yes. I do not have anything related to SceneDelegate in my project. 2.I have “window” property in AppDelegate. 3.I am not using setMobileRTCRootController. ---
**Author:** ![Michael\_Condon](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael_condon/32/13543_2.png) [@Michael\_Condon](https://devforum.zoom.us/u/Michael_Condon)\ **Post date:** [November 18, 2020, 9:05pm UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/13 "2020-11-18T21:05:08Z")
Hey @eduzoom_1 Can you try updating to the most recent version: [https://github.com/zoom/zoom-sdk-ios/releases/tag/v5.2.42037.1112](https://github.com/zoom/zoom-sdk-ios/releases/tag/v5.2.42037.1112) Thanks! Michael ---
**Author:** ![eduzoom\_1](https://avatars.discourse-cdn.com/v4/letter/e/9dc877/32.png) [@eduzoom\_1](https://devforum.zoom.us/u/eduzoom_1)\ **Post date:** [November 19, 2020, 4:22am UTC](https://devforum.zoom.us/t/zoom-mobile-sdk/33452/14 "2020-11-19T04:22:40Z")
It works!! Thank you.