# Zoom not installed given error!

**URL:** <https://devforum.zoom.us/t/zoom-not-installed-given-error/49244>\
**Category:** App Marketplace\
**Tags:** faq-ios, dc, faq\
**Created:** [April 30, 2021, 6:37am UTC](https://devforum.zoom.us/t/zoom-not-installed-given-error/49244 "2021-04-30T06:37:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![taylorsmithily](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/taylorsmithily/32/26588_2.png) [@taylorsmithily](https://devforum.zoom.us/u/taylorsmithily)\
**Post date:** [April 30, 2021, 6:37am UTC](https://devforum.zoom.us/t/zoom-not-installed-given-error/49244/1 "2021-04-30T06:37:15Z")

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Hello Everyone!  
I am teacher and I give lectures to my students on daily basis. My problem was that I did not install the zoom app because once I installed it and my PC got a virus. I have been attending zoom meetings on chrome quite very well. Yesterday, when I was in a meeting, the chrome page closed automatically and I had to join again. After 10 minutes, it happened again. I tried millions of times and it closed. Today, I have really important lecture on [Whiteboard Animation Videos](https://www.ideasanimation.net/whiteboard-videos/). But zoom not working well.  
Thank You

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**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [May 3, 2021, 4:25pm UTC](https://devforum.zoom.us/t/zoom-not-installed-given-error/49244/2 "2021-05-03T16:25:52Z")

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Hey @taylorsmithily,

Sorry to hear about the trouble! Please reach out to our Technical Support team [here](https://support.zoom.us/hc/en-us/requests/new)—they’ll be able to help you with this.

Thanks,  
Will

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [June 3, 2021, 2:26am UTC](https://devforum.zoom.us/t/zoom-not-installed-given-error/49244/3 "2021-06-03T02:26:11Z")

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