# Zoom OAuth Login is not working

**URL:** <https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016>\
**Category:** App Marketplace\
**Created:** [May 4, 2020, 4:18pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016 "2020-05-04T16:18:32Z")\
**Posts on this page:** 16\
**Page:** 1

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**Author:** ![onurince](https://avatars.discourse-cdn.com/v4/letter/o/a87d85/32.png) [@onurince](https://devforum.zoom.us/u/onurince)\
**Post date:** [May 4, 2020, 4:18pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/1 "2020-05-04T16:18:32Z")

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Hi,

I was unable to sign in to Zoom from any third-party applications and even from [devform.zoom.us](http://devform.zoom.us) . There was error message “Wrong user name or password. Try signing in again.”.

 ![Screen Shot 2020-05-04 at 19.17.24](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/904320c374744e8ace704651e81d003f0275076f.png)

I am sure that my credentials are correct and I was able to sign in to Zoom from [https://zoom.us/signin](https://zoom.us/signin).

Please let me know if you need further details.

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**Author:** ![mhedley](https://avatars.discourse-cdn.com/v4/letter/m/45deac/32.png) [@mhedley](https://devforum.zoom.us/u/mhedley)\
**Post date:** [May 5, 2020, 6:24am UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/2 "2020-05-05T06:24:37Z")

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I am getting a failure on this page too. I don’t get the “Wrong user name” message, I just keep getting dumped to this login screen.

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**Author:** ![michael.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/michael.zoom/32/37213_2.png) [@michael.zoom](https://devforum.zoom.us/u/michael.zoom)\
**Post date:** [May 5, 2020, 10:51pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/3 "2020-05-05T22:51:19Z")

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Hi @onurince & @mhedley, thanks for bringing this to attention. We have other developers reporting this as well. As we investigate, are your users requiring 2FA in their login process? We’ll post updates as we have them

(ZOOM-158091 for tracking)

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**Author:** ![variuxdavid](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/variuxdavid/32/7828_2.png) [@variuxdavid](https://devforum.zoom.us/u/variuxdavid)\
**Post date:** [May 6, 2020, 2:50pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/4 "2020-05-06T14:50:31Z")

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I am having this same issue when connecting Front to Zoom.

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**Author:** ![onurince](https://avatars.discourse-cdn.com/v4/letter/o/a87d85/32.png) [@onurince](https://devforum.zoom.us/u/onurince)\
**Post date:** [May 6, 2020, 3:30pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/5 "2020-05-06T15:30:50Z")

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Hi @michael.zoom, my account does not require 2FA.

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**Author:** ![llamaluvr](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/llamaluvr/32/6919_2.png) [@llamaluvr](https://devforum.zoom.us/u/llamaluvr)\
**Post date:** [May 6, 2020, 9:23pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/6 "2020-05-06T21:23:27Z")

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We’re seeing the exact same issue as @mhedley - login with a valid email and password just reloads the oauth login page. It appears to only be an issue with the email and password login; it doesn’t happen when I use Google login. 2FA is not being used.

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**Author:** ![Kent\_Sutherland](https://avatars.discourse-cdn.com/v4/letter/k/58f4c7/32.png) [@Kent\_Sutherland](https://devforum.zoom.us/u/Kent_Sutherland)\
**Post date:** [May 6, 2020, 11:32pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/7 "2020-05-06T23:32:46Z")

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We’re seeing the same problem authorizing with OAuth on iOS (using AppAuth). Taking the client ID and secret and authorizing through a browser on a Mac works fine, but the same authorization through AppAuth on iOS (which uses an in-app SFSafariViewController) shows an invalid username or password error.

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**Author:** ![jk1](https://avatars.discourse-cdn.com/v4/letter/j/ecb155/32.png) [@jk1](https://devforum.zoom.us/u/jk1)\
**Post date:** [May 7, 2020, 4:16am UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/8 "2020-05-07T04:16:38Z")

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We are facing same issue. Login with email and password doesn’t work. Google login works. Please solve the issue

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**Author:** ![nathant.powers](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nathant.powers/32/5603_2.png) [@nathant.powers](https://devforum.zoom.us/u/nathant.powers)\
**Post date:** [May 7, 2020, 4:33pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/9 "2020-05-07T16:33:41Z")

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Same issue here. Does anyone know when this issue will be fixed?

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**Author:** ![artem.pylypchuk](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/artem.pylypchuk/32/13348_2.png) [@artem.pylypchuk](https://devforum.zoom.us/u/artem.pylypchuk)\
**Post date:** [May 7, 2020, 5:05pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/10 "2020-05-07T17:05:07Z")

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Same issue.  
Workaround is to sign in on [Zoom.us](http://Zoom.us) website.

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**Author:** ![NGPVANEveryAction](https://avatars.discourse-cdn.com/v4/letter/n/3ab097/32.png) [@NGPVANEveryAction](https://devforum.zoom.us/u/NGPVANEveryAction)\
**Post date:** [May 7, 2020, 7:28pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/11 "2020-05-07T19:28:25Z")

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We are also having this issue when we are not previously signed in to the [zoom.us](http://zoom.us) website.

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**Author:** ![basil](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/basil/32/5673_2.png) [@basil](https://devforum.zoom.us/u/basil)\
**Post date:** [May 7, 2020, 8:49pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/12 "2020-05-07T20:49:28Z")

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Hi @michael.zoom 👋,

Any updates so far on this issue?

Our users are experiencing this exact same issue. The accounts we have tested with do not require 2FA. Gmail/Google logins seem to work when authenticating with OAuth.

Although the work around of logging in first and then connecting the Zoom account work, majority of our users are confused by the experience and we have had a large number of support requests. Please let us know when the team hopes to have a resolution to this.

Thanks!

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**Author:** ![tuancode](https://avatars.discourse-cdn.com/v4/letter/t/76d3ee/32.png) [@tuancode](https://devforum.zoom.us/u/tuancode)\
**Post date:** [May 10, 2020, 11:18pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/13 "2020-05-10T23:18:34Z")

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Hi @michael.zoom,

We are also experiencing this issue, this is the issue report

> [@User cannot login via Zoom Popup Authentication](https://devforum.zoom.us/t/user-cannot-login-via-zoom-popup-authentication/16719):
>
> Description After our OAuth Zoom App got approval, the user cannot login to their zoom account via our site popup, which only redirect to a Zoom Sign In Page. Error By doing the login via the Authentication Popup, the user always got wrong username and password, if they tried again many times a 500 response was responded. However, they could still login successful via Official Zoom Website, then authorized our Zoom App from the Authentication Popup. The issue only happen when the user login …

Thanks!

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [May 12, 2020, 7:10pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/14 "2020-05-12T19:10:32Z")

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Hey @tuancode, @basil, @NGPVANEveryAction, @artem.pylypchuk, @nathant.powers, @jk1, @Kent_Sutherland, @llamaluvr, @onurince, @variuxdavid,

Please see the work around here:

> [@500 Internal Server Error during App Authorisation](https://devforum.zoom.us/t/500-internal-server-error-during-app-authorisation/15962/4):
>
> Hey @okzoomer, @gohsyang, We are aware of this issue, it will be fixed this weekend. Current work around is to login first here: [zoom.us/signin](http://zoom.us/signin) and then go back to authorize the app. Apologies for the inconvenience, Tommy

Thanks,  
Tommy

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**Author:** ![drzog](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/drzog/32/12740_2.png) [@drzog](https://devforum.zoom.us/u/drzog)\
**Post date:** [July 30, 2020, 7:45am UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/15 "2020-07-30T07:45:07Z")

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Same here, issue is not fixed, am signed into [https://us02web.zoom.us](https://us02web.zoom.us), even tried a reset password, no help there either, have latest version 5.1.2

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 3, 2020, 4:43pm UTC](https://devforum.zoom.us/t/zoom-oauth-login-is-not-working/16016/16 "2020-08-03T16:43:15Z")

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Hey @drzog,

Please create a new topic as this is already solved.

Thanks,  
Tommy
