# Zoom phone number problem **URL:** \ **Category:** Web\ **Created:** [May 26, 2022, 4:39am UTC](https://devforum.zoom.us/t/zoom-phone-number-problem/69569 "2022-05-26T04:39:45Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![nelson.chow](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/nelson.chow/32/34506_2.png) [@nelson.chow](https://devforum.zoom.us/u/nelson.chow)\ **Post date:** [May 26, 2022, 4:39am UTC](https://devforum.zoom.us/t/zoom-phone-number-problem/69569/1 "2022-05-26T04:39:45Z")
**Description** After joining the zoom webinar and click to join by phone, if there are six phone numbers, the passcode will be overlaid by the footer bar. Also, we called the toll free number (tested Hong Kong and China toll free numbers) and enter the meeting ID and passcode, it said not supported, why? **Browser Console Error** No console error **Which Web Meeting SDK version?** 2.4.0 **Meeting SDK Code Snippets** The code snippets that are causing the error / issue so we can reproduce. **To Reproduce(If applicable)** Steps to reproduce the behavior: 1. Join the webinar via the web browser 2. Choose Phone call for audio join 3. Select Hong Kong **Screenshots** ![screen](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/8/c/8cd6858f9ffe958aac3bcbb6468292d2f6f87aca.png) **Device (please complete the following information):** Windows 10, Chrome (Version 101.0.4951.67 ) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [June 25, 2022, 2:40pm UTC](https://devforum.zoom.us/t/zoom-phone-number-problem/69569/2 "2022-06-25T14:40:24Z")
Closed on June 25, 2022, 2:40pm UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.