# Zoom Phone Recordings API returning empty response

**URL:** <https://devforum.zoom.us/t/zoom-phone-recordings-api-returning-empty-response/96577>\
**Category:** Phone\
**Tags:** recording, api\
**Created:** [October 11, 2023, 8:18am UTC](https://devforum.zoom.us/t/zoom-phone-recordings-api-returning-empty-response/96577 "2023-10-11T08:18:33Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![SALESCORE](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@SALESCORE](https://devforum.zoom.us/u/SALESCORE)\
**Post date:** [October 11, 2023, 8:18am UTC](https://devforum.zoom.us/t/zoom-phone-recordings-api-returning-empty-response/96577/1 "2023-10-11T08:18:33Z")

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**API Endpoint(s) and/or Zoom API Event(s)**

> **[Zoom Phone API](https://developers.zoom.us/docs/api/rest/reference/phone/methods/#operation/phoneUserRecordings)**
>
> API Reference for /docs/api/rest/reference/phone/methods

**Description**  
In spite of I have some recordings, `/phone/users/me/recordings` endpoint returns following response.

```auto
{
  next_page_token: '',
  page_size: 300,
  total_records: 0,
  from: '2023-09-11',
  to: '2023-10-11'
}

```

When I use `/phone/recordings`, I can get all user’s recordings including my recordings.  
How can I fetch my recordings from `/phone/users/me/recordings` endpoint?

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [October 11, 2023, 12:01pm UTC](https://devforum.zoom.us/t/zoom-phone-recordings-api-returning-empty-response/96577/2 "2023-10-11T12:01:34Z")

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@SALESCORE ,  
Thank you for posting in the Zoom Developer Forum! Can you confirm if this issue is specific to your recordings only? Have you been able to successfully retrieve recordings for other users? Additionally, have you tried using your email address instead of me during your testing?

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<div class="post-metadata">

**Author:** ![SALESCORE](https://avatars.discourse-cdn.com/v4/letter/s/76d3ee/32.png) [@SALESCORE](https://devforum.zoom.us/u/SALESCORE)\
**Post date:** [October 13, 2023, 10:54am UTC](https://devforum.zoom.us/t/zoom-phone-recordings-api-returning-empty-response/96577/3 "2023-10-13T10:54:11Z")

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Hi Donte! Thanks for your reply.

Solution  
After I added my account to **Access Manage Member List** in my user policy, I can extract my recordings by API.

> **[Accessing and sharing call recordings](https://support.zoom.us/hc/en-us/articles/360038521091#h_72b39457-92c2-4826-9c7f-dcf6c07f4962)**
>
> Account owners and admins can access all call recordings of phone users or call queues. You can also share call recordings with a phone user and control whether phone users can access their call re...

I wonder why I should include my account in member list to fetch my recordings… but anyway, I can solved this issue. Thanks!

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<div class="post-metadata">

**Author:** ![donte.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/donte.zoom/32/24412_2.png) [@donte.zoom](https://devforum.zoom.us/u/donte.zoom)\
**Post date:** [October 13, 2023, 5:00pm UTC](https://devforum.zoom.us/t/zoom-phone-recordings-api-returning-empty-response/96577/4 "2023-10-13T17:00:16Z")

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@SALESCORE,

Good to hear @SALESCORE ! And thank you for sharing the soultin for the developer forum. Should you need any additional questions, please let us know.