# Zoom Phone SMS Email

**URL:** <https://devforum.zoom.us/t/zoom-phone-sms-email/60566>\
**Category:** Feature Requests\
**Created:** [November 22, 2021, 7:10pm UTC](https://devforum.zoom.us/t/zoom-phone-sms-email/60566 "2021-11-22T19:10:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![dagarrity](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/dagarrity/32/18588_2.png) [@dagarrity](https://devforum.zoom.us/u/dagarrity)\
**Post date:** [November 22, 2021, 7:10pm UTC](https://devforum.zoom.us/t/zoom-phone-sms-email/60566/1 "2021-11-22T19:10:25Z")

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Auto generate email for SMS sent to Zoom phone lines. This will allow Zoom to better compete with others in the marketplace that offer this functionality.

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**Author:** ![rascs](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/rascs/32/71960_2.png) [@rascs](https://devforum.zoom.us/u/rascs)\
**Post date:** [October 27, 2025, 2:26pm UTC](https://devforum.zoom.us/t/zoom-phone-sms-email/60566/2 "2025-10-27T14:26:25Z")

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I’d like to see this functionality also. Even if Zoom wants to start incrementally and send email when an SMS is received during DND or after hours, that’ll be a good start.

For example, in RingCentral, when a user receives an SMS while they are not active in RingCentral, RingCentral emails the SMS to the user bringing to their notice that an activity happened while they are away from RingCentral. Our users would like to see similar functionality in Zoom.