# Zoom preview shows a black window

**URL:** <https://devforum.zoom.us/t/zoom-preview-shows-a-black-window/93288>\
**Category:** Web\
**Created:** [August 11, 2023, 8:54pm UTC](https://devforum.zoom.us/t/zoom-preview-shows-a-black-window/93288 "2023-08-11T20:54:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![richkuan](https://avatars.discourse-cdn.com/v4/letter/r/b5ac83/32.png) [@richkuan](https://devforum.zoom.us/u/richkuan)\
**Post date:** [August 11, 2023, 8:54pm UTC](https://devforum.zoom.us/t/zoom-preview-shows-a-black-window/93288/1 "2023-08-11T20:54:43Z")

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Greetings,

```
I successfully implemented zoom sdk 2.14.0 on a local Windows XAMPP server. I can join a meeting from the local server.

I then port the site to a remote web server running Windows with XAMPP server. Again, the zoom functions correctly and I can join the zoom meeting.

But when I test the site on remote server from my local computer (thru internet), zoom gives me a black screen after I click join from the index page. It should show me a video preview page with a join button.

Any help is appreciated.

```

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**Author:** ![chunsiong.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chunsiong.zoom/32/35488_2.png) [@chunsiong.zoom](https://devforum.zoom.us/u/chunsiong.zoom)\
**Post date:** [August 14, 2023, 1:36am UTC](https://devforum.zoom.us/t/zoom-preview-shows-a-black-window/93288/2 "2023-08-14T01:36:25Z")

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is there any error message from your browser’s console @richkuan ?

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 13, 2023, 11:36am UTC](https://devforum.zoom.us/t/zoom-preview-shows-a-black-window/93288/3 "2023-09-13T11:36:30Z")

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Closed on September 13, 2023, 11:36am UTC

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