# Zoom recording.completed event not triggering **URL:** \ **Category:** API and Webhooks\ **Created:** [May 24, 2020, 3:04pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896 "2020-05-24T15:04:54Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![cieladmin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cieladmin/32/2553_2.png) [@cieladmin](https://devforum.zoom.us/u/cieladmin)\ **Post date:** [May 24, 2020, 3:04pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/1 "2020-05-24T15:04:54Z")
**Description** Zoom recording.completed event not triggering our custom endpoint. - When we use pipedream’s requestbin endpoint it triggered, so it zoom is triggering with correct payload. - When we trigger our custom endpoint from postman using the payload we received in the requestbin it works too, so there’s nothing wrong with our endpoint. **Which App Type (OAuth / Chatbot / JWT / Webhook)?** OAuth **Which Endpoint/s?** - It’s zoom event subscription and the event is recording.completed - Our endpoint is [https://staging.api.theciel.co/link/zoom/event](https://staging.api.theciel.co/link/zoom/event) **Additional context** - We are using AWS ECS cluster with Fargate instances, AWS Application Load Balancer with security policy **ELBSecurityPolicy-2016-08** and AWS Certificate Manager (ACM). - We have already gone through similar problems in the forum and we couldn’t find any solution. ---
**Author:** ![umesh](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/umesh/32/7556_2.png) [@umesh](https://devforum.zoom.us/u/umesh)\ **Post date:** [May 25, 2020, 2:45am UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/2 "2020-05-25T02:45:21Z")
I had similar issue with events not triggering. I uninstalled authorized OAuth App and installed it again. Might be something to do with changes in OAuth App not reflecting on already authorized Users. ---
**Author:** ![cieladmin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cieladmin/32/2553_2.png) [@cieladmin](https://devforum.zoom.us/u/cieladmin)\ **Post date:** [May 25, 2020, 5:19pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/3 "2020-05-25T17:19:23Z")
Hi @umesh, thanks for the reply. So the issue is not that it’s not all triggering any endpoint. It’s working pretty well for requestbin endpoint, it’s just not triggering the endpoint we have set up in the AWS. Maybe because I’m using the wrong security protocol that zoom doesn’t support. I’m not sure, it would be great if someone in the devforum helps us out. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 1, 2020, 6:32pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/4 "2020-06-01T18:32:30Z")
Hey @cieladmin, Are you able to get any other webhook events to work? Like Meeting started? Thanks, Tommy ---
**Author:** ![cieladmin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cieladmin/32/2553_2.png) [@cieladmin](https://devforum.zoom.us/u/cieladmin)\ **Post date:** [June 12, 2020, 6:03pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/5 "2020-06-12T18:03:22Z")
Hello @tommy, Thanks for the reply. It’s the same for other webhook events too. I tried it with start meeting and end meeting along with recording completed. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 17, 2020, 8:42pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/6 "2020-06-17T20:42:00Z")
Hey @cieladmin, Can you share your endpoint url? I can test it if you’d like. Thanks, Tommy ---
**Author:** ![cieladmin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cieladmin/32/2553_2.png) [@cieladmin](https://devforum.zoom.us/u/cieladmin)\ **Post date:** [June 18, 2020, 4:15pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/7 "2020-06-18T16:15:28Z")
Yes of course @tommy. Please try this, [https://staging.api.theciel.co/link/zoom/event](https://staging.api.theciel.co/link/zoom/event) Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 23, 2020, 5:49pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/8 "2020-06-23T17:49:55Z")
Thanks @cieladmin, I was able to make requests and get a response from your endpoint. Can you try creating a [Webhook-only app](https://marketplace.zoom.us/docs/guides/build/webhook-only-app) and setting up the webhook events. Then you can [check the logs here](https://marketplace.zoom.us/user/logs?type=WebhookOnly) to see if they sent. -Tommy ---
**Author:** ![cieladmin](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/cieladmin/32/2553_2.png) [@cieladmin](https://devforum.zoom.us/u/cieladmin)\ **Post date:** [June 23, 2020, 11:53pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/9 "2020-06-23T23:53:14Z")
Sure @tommy. I’ll try that out and let you know. Thanks ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [June 24, 2020, 10:50pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/10 "2020-06-24T22:50:45Z")
Thanks @cieladmin! -Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 10:26pm UTC](https://devforum.zoom.us/t/zoom-recording-completed-event-not-triggering/18896/11 "2020-08-21T22:26:21Z")
Closed on August 21, 2020, 10:26pm UTC