# Zoom Recording Still Processing after 4 days

**URL:** <https://devforum.zoom.us/t/zoom-recording-still-processing-after-4-days/58230>\
**Category:** API and Webhooks\
**Created:** [September 30, 2021, 11:16pm UTC](https://devforum.zoom.us/t/zoom-recording-still-processing-after-4-days/58230 "2021-09-30T23:16:22Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![goulash1971](https://avatars.discourse-cdn.com/v4/letter/g/ac8455/32.png) [@goulash1971](https://devforum.zoom.us/u/goulash1971)\
**Post date:** [September 30, 2021, 11:16pm UTC](https://devforum.zoom.us/t/zoom-recording-still-processing-after-4-days/58230/1 "2021-09-30T23:16:22Z")

</div>

**Description**  
Recordings for 2 meetings that were completed on the 23rd September and 27th September (i.e. between 4 and 8 days ago) are still be processed according to the dashboard and the error returned from the API.

**Error**

```auto
  data: {
    code: 3301,
    message: 'This recording is still being processed. Please come back to this page in a few minutes.'
  }

```

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
API

**Which Endpoint/s?**  
meetings/${meetingId}/recordings

**Additional context**  
The two meeting IDs are …

91253594934  
97811300137

This seems to be similar to another incident …

> [@Still processing after more than 24h](https://devforum.zoom.us/t/still-processing-after-more-than-24h/16810):
>
> Hi, My cloud recordings are stuck since yesterday. I’ve checked the status page and everything seems to be ok. The recordings have more than 1h and more the 24h passed. Any idea on how can I obtain the video? My client has some urgency and I don’t have anything to reply. Thanks a lot! Regards

---

<div class="post-metadata">

**Author:** ![MaxM](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/maxm/32/42303_2.png) [@MaxM](https://devforum.zoom.us/u/MaxM)\
**Post date:** [October 4, 2021, 9:58pm UTC](https://devforum.zoom.us/t/zoom-recording-still-processing-after-4-days/58230/2 "2021-10-04T21:58:51Z")

</div>

Hey @goulash1971,

Thank you for reaching out to the Zoom Developer Forum. Please reach out to our [Technical Support Team](https://support.zoom.us/hc/en-us) and they’ll assist you directly.

Thanks,  
Max

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 4, 2021, 7:59am UTC](https://devforum.zoom.us/t/zoom-recording-still-processing-after-4-days/58230/3 "2021-11-04T07:59:34Z")

</div>

Closed on November 4, 2021, 7:59am UTC

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