# Zoom Report Poll API Not Functioning Correctly

**URL:** <https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780>\
**Category:** API and Webhooks\
**Created:** [September 10, 2020, 1:20pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780 "2020-09-10T13:20:32Z")\
**Posts on this page:** 11\
**Page:** 1

<div class="post-metadata">

**Author:** ![james4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/james4/32/7191_2.png) [@james4](https://devforum.zoom.us/u/james4)\
**Post date:** [September 10, 2020, 1:20pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/1 "2020-09-10T13:20:32Z")

</div>

**Description**  
When I attempt to run a Poll Meeting Report GET I do not get the Poll Detail report like I am expecting, rather I get the message below:

**Error**  
{  
“id”: 84744012946,  
“questions”: ,  
“start\_time”: “2020-09-10T00:28:22Z”,  
“uuid”: “zpUapmE7R7i4CKFa4dTVDw==”  
}

Instead of the POLL Details in JSON format. However, if I pull the Poll Report from my [zoom.us](http://zoom.us) account I get an actual report showing the Poll details.

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
[https://api.zoom.us/v2/report/meetings/{meetingId}/polls](https://api.zoom.us/v2/report/meetings/%7BmeetingId%7D/polls)

**How To Reproduce (If applicable)**  
I am just sending a test request on here: docs/api-reference/zoom-api/reports/reportmeetingpolls

**Screenshots (If applicable)**  
If applicable, add screenshots to help explain your problem.

**Additional context**  
What I am trying to achieve is after a Zoom meeting has finished a webhook is sent and then I use the meeting ID to download the Poll information to a database, however at the moment none of the individual Poll Details are being sent in the Body.

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [September 10, 2020, 1:21pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/2 "2020-09-10T13:21:04Z")

</div>

Hey @james4

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout these related threads that may have the answer you are looking for:

> [@Creating Meeting Poll via API issue](https://devforum.zoom.us/t/-/8199):
>
> A Meeting Poll is created according to API documentation { :title=\>“test poll”, :status=\>“notstart”, :questions=\>[{:name=\>“test question 1”, :type=\>“single”, :answers=\>[“yes”, “no”, “maybe”]}], :zoom\_meeting\_id=\>0123456789} no error is generated when created through API, and the poll can be retrieved/edited via an API call with no error as well However, once the poll is created the user ‘meeting details’ screen on the Zoom Website will no longer open and gives “Unable to display this page Zoo…

> [@Webinar Poll Questions API](https://devforum.zoom.us/t/-/608):
>
> It would be nice to have an API to get a webinar’s Poll questions in their order and groupings along with possible answers and unique IDs.&nbsp; This way they can be imported into another system easily and matched up with the attendee poll answers data.

If these threads did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

---

<div class="post-metadata">

**Author:** ![james4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/james4/32/7191_2.png) [@james4](https://devforum.zoom.us/u/james4)\
**Post date:** [September 10, 2020, 1:50pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/3 "2020-09-10T13:50:17Z")

</div>

These did not help, but thank you for trying.

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 14, 2020, 6:51pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/4 "2020-09-14T18:51:11Z")

</div>

Hi @james4,

Thanks for reaching out about this, and happy to look into this for you.

Are you able to share a screenshot of the poll results you’re able to see in the UI for the same meeting? Have you tried sending this request in Postman or cURL and also experienced the same issue?

Let me know when you have a chance, thanks!  
Will

---

<div class="post-metadata">

**Author:** ![james4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/james4/32/7191_2.png) [@james4](https://devforum.zoom.us/u/james4)\
**Post date:** [September 14, 2020, 8:48pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/5 "2020-09-14T20:48:22Z")

</div>

Hi Will,

Please see the screenshot from the UI. I have removed any user info.

 ![image002.jpg](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0a8e818064e80fbd9ec82f046c711868fba60aae.jpeg)

Yes I have tried using the URL in Postman and in [Bubble.io](http://Bubble.io) and get the same result.

Thank you for your help.

Regards,

James

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 16, 2020, 5:48pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/6 "2020-09-16T17:48:34Z")

</div>

Hi @james4,

Thanks for clarifying and for providing that screenshot!

For this particular meeting, can you confirm if meeting registration was turned on or off? Additionally, was the user who responded to the poll an authenticated user or a guest? These details will help me to confirm the expected behavior here.

Thanks!  
Will

---

<div class="post-metadata">

**Author:** ![james4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/james4/32/7191_2.png) [@james4](https://devforum.zoom.us/u/james4)\
**Post date:** [September 16, 2020, 6:00pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/7 "2020-09-16T18:00:17Z")

</div>

Registration was turned on for the meeting and the user was an authenticated user.

Thank you,

James

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [September 17, 2020, 7:58pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/8 "2020-09-17T19:58:09Z")

</div>

Hey @james4,

Thanks so much for confirming—our team is looking into this (ZOOM-197834). I’ll update back here when I hear back.

Thanks,  
Will

---

<div class="post-metadata">

**Author:** ![james4](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/james4/32/7191_2.png) [@james4](https://devforum.zoom.us/u/james4)\
**Post date:** [October 12, 2020, 4:28pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/9 "2020-10-12T16:28:00Z")

</div>

Can I have an update on this?

---

<div class="post-metadata">

**Author:** ![will.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/will.zoom/32/14417_2.png) [@will.zoom](https://devforum.zoom.us/u/will.zoom)\
**Post date:** [October 13, 2020, 5:07pm UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/10 "2020-10-13T17:07:12Z")

</div>

Hi @james4,

This is in our team’s queue to be fixed, and I’ve just followed up on it. I hope to have an update for you shortly.

Best,  
Will

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [November 13, 2020, 3:07am UTC](https://devforum.zoom.us/t/zoom-report-poll-api-not-functioning-correctly/29780/11 "2020-11-13T03:07:12Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
