# Zoom Room Current Issues
**URL:** https://devforum.zoom.us/t/zoom-room-current-issues/93851
**Category:** Zoom Rooms
**Tags:** api
**Created:** [August 23, 2023, 4:13pm UTC](https://devforum.zoom.us/t/zoom-room-current-issues/93851 "2023-08-23T16:13:07Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@egerhardt](https://devforum.zoom.us/u/egerhardt)
#### Post date: [August 23, 2023, 4:13pm UTC](https://devforum.zoom.us/t/zoom-room-current-issues/93851/1 "2023-08-23T16:13:07Z")
I am using a Server-to-Server OAuth app to collect webhook data about my Zoom Rooms. This works fairly well but often times we might get a “Camera has disconnected” message, my technicians on site might not have access to the PC hardware and might just remotely reboot it. When they do that I get a webhook that states “Room has gone offline” and “Room has come online” but no webhook stating that the “Camera has reconnected”.
When I try to double check the room status by using this endpoint it often gives me wrong data [https://api.zoom.us/v2/metrics/zoomrooms/](https://api.zoom.us/v2/metrics/zoomrooms/). For example sometimes in reality the issue is gone but this metrics endpoint keeps saying the issue exists.
Is there no [https://api.zoom.us/v2/rooms/:roomId/issues](https://api.zoom.us/v2/rooms/:roomId/issues) endpoint that I can hit to verify that my issues have been resolved? Seems like a miss here.
I just want to be able to query the current issues of one or many rooms.
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### Author:  [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)
#### Post date: [August 23, 2023, 5:10pm UTC](https://devforum.zoom.us/t/zoom-room-current-issues/93851/2 "2023-08-23T17:10:13Z")
Hi @egerhardt ,
For the [Zoom API Events - Zoom Rooms](https://developers.zoom.us/docs/api/rest/reference/zoom-rooms/events/#operation/zoomroom.alert) webhook, do you have a recent example of logs of this behavior that we can review/? I’ll message you so you can send that along with your developer email and production client id.
> [@egerhardt](#):
>
> When I try to double check the room status by using this endpoint it often gives me wrong data [https://api.zoom.us/v2/metrics/zoomrooms/](https://api.zoom.us/v2/metrics/zoomrooms/). For example sometimes in reality the issue is gone but this metrics endpoint keeps saying the issue exists.
There is a 1-2 minute lag on metrics endpoint data. How long after resolving are you querying and noticing the discrepancy?
> [@egerhardt](#):
>
> Is there no [https://api.zoom.us/v2/rooms/:roomId/issues](https://api.zoom.us/v2/rooms/:roomId/issues) endpoint that I can hit to verify that my issues have been resolved? Seems like a miss here.
There is this endpoint: [Zoom Meeting API](https://developers.zoom.us/docs/api/rest/reference/zoom-api/methods/#operation/dashboardIssueDetailZoomRoom)
GET /metrics/issues/zoomrooms/{zoomroomId}
Sounds like what you’re looking for!