# Zoom Room Device Put App\_Version

**URL:** <https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063>\
**Category:** API and Webhooks\
**Tags:** zoom-room\
**Created:** [August 7, 2023, 11:28pm UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063 "2023-08-07T23:28:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![tawfik.el\_khaoudi](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@tawfik.el\_khaoudi](https://devforum.zoom.us/u/tawfik.el_khaoudi)\
**Post date:** [August 7, 2023, 11:28pm UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063/1 "2023-08-07T23:28:39Z")

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Change Zoom Rooms app version

PUT /rooms/{roomId}/devices/{deviceId}/app\_version

\*\*Description  
unable to succeed to push the upgrade of zoom room device

**Error?**  
Return 200 message / Succees message expected 204

**How To Reproduce**  
_Steps to reproduce the behavior:_  
\*1. Request URL / Headers:

\<?php require 'vendor/autoload.php'; use GuzzleHttp\Client; use GuzzleHttp\Exception\GuzzleException; $roomId = 'Room\_ID'; // replace with the actual room ID $deviceId = 'deviceId'; // replace with the actual device ID $api\_key = 'api\_key'; $url = "https://api.zoom.us/v2/rooms/{$roomId}/devices/{$deviceId}/app\_version?action=upgrade"; $data = array( 'version' =\> '2.0.1' ); $options = array( 'headers' =\> array( 'Content-Type' =\> 'application/json', 'Authorization' =\> 'Bearer '.$api\_key ), /\* 'json' =\> $data, \*/ 'http\_errors' =\> false ); $client = new Client(); $response = $client-\>put($url, $options); $result = json\_decode($response-\>getBody(), true); $status\_code = http\_response\_code(); var\_dump($status\_code);

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<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [August 9, 2023, 1:42pm UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063/2 "2023-08-09T13:42:28Z")

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Hi @tawfik.el_khaoudi  
Thanks for reaching out to us, I am happy to help here!  
Could you please provide more details on this issue?  
Is it correct to assume that you are sending a PUT request to update the app version and getting a 204 success message?  
I do not understand what issue you are facing

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<div class="post-metadata">

**Author:** ![tawfik.el\_khaoudi](https://avatars.discourse-cdn.com/v4/letter/t/e5b9ba/32.png) [@tawfik.el\_khaoudi](https://devforum.zoom.us/u/tawfik.el_khaoudi)\
**Post date:** [August 23, 2023, 10:41am UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063/3 "2023-08-23T10:41:24Z")

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When using the PUT method i’m receiving a 200 message instead of 204.  
after some research i have found that this function is not working with Poly aka android devices, is it true? if yes is there any other api method that can be used to upgrade our zoom room devices & Controllers?

Thank you

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**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [August 24, 2023, 7:49pm UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063/4 "2023-08-24T19:49:21Z")

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Thanks for sharing more details with me @tawfik.el_khaoudi  
Yes, according to the docs, the Zoom Rooms software must be installed on a Mac or Windows device.  
I am not aware of another endpoint to update them.

Here is a support article that might be helpful

[https://support.zoom.us/hc/en-us/articles/204675449-Upgrading-or-downgrading-Zoom-Rooms#:~:text=Account%20admins%20or%20owners%20can,management%20from%20the%20web%20portal](https://support.zoom.us/hc/en-us/articles/204675449-Upgrading-or-downgrading-Zoom-Rooms#:~:text=Account%20admins%20or%20owners%20can,management%20from%20the%20web%20portal).

Cheers,  
Elisa

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 27, 2024, 11:25am UTC](https://devforum.zoom.us/t/zoom-room-device-put-app-version/93063/5 "2024-08-27T11:25:23Z")

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Closed on August 27, 2024, 11:25am UTC

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