# Zoom Room metric data **URL:** \ **Category:** API and Webhooks\ **Created:** [March 5, 2020, 8:53pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427 "2020-03-05T20:53:39Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![andrewb](https://avatars.discourse-cdn.com/v4/letter/a/85e7bf/32.png) [@andrewb](https://devforum.zoom.us/u/andrewb)\ **Post date:** [March 5, 2020, 8:53pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/1 "2020-03-05T20:53:39Z")
**Description** Trying to get details for a Zoom Room on my account by the ID **Error** The API claims the room can not be found, I know for a fact it exists because it shows up in the “List Zoom Rooms call” **Which App Type (OAuth / Chatbot / JWT / Webhook)?** JWT **Which Endpoint/s?** /metrics/zoomrooms/{zoomRoomID} **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Request URL / Headers (without credentials) / Body GET [https://api.zoom.us/v2/metrics/zoomrooms/{zoomroomid}](https://api.zoom.us/v2/metrics/zoomrooms/%7Bzoomroomid%7D) **Additional context** Worked prior to the recent change. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 5, 2020, 11:03pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/2 "2020-03-05T23:03:28Z")
Hey @andrewb, thanks for posting and using Zoom! Can you provide the Zoom Room ID here so I can debug. Also can you please post the full error message? Thanks, Tommy ---
**Author:** ![andrewb](https://avatars.discourse-cdn.com/v4/letter/a/85e7bf/32.png) [@andrewb](https://devforum.zoom.us/u/andrewb)\ **Post date:** [March 9, 2020, 5:52pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/3 "2020-03-09T17:52:44Z")
Hi Tommy, I’m just listing the Zoom Rooms by this API: [https://marketplace.zoom.us/docs/api-reference/zoom-api/rooms/listzoomrooms](https://marketplace.zoom.us/docs/api-reference/zoom-api/rooms/listzoomrooms) and then taking a random returned object and then using [https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardzoomroom](https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardzoomroom) to get the Zoom Room metrics. When using an ID from the payload returned from the listing, it doesn’t work. An example ID is b52vmWppRJq5-8uisP7r3Q ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 9, 2020, 5:56pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/4 "2020-03-09T17:56:55Z")
Hey @andrewb, > [@andrewb](#): > > it doesn’t work Please be more specific and share the error, or full response paylod. Thanks, Tommy ---
**Author:** ![andrewb](https://avatars.discourse-cdn.com/v4/letter/a/85e7bf/32.png) [@andrewb](https://devforum.zoom.us/u/andrewb)\ **Post date:** [March 9, 2020, 6:16pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/5 "2020-03-09T18:16:34Z")
``` { code: 1012, message: 'Zoom Room \'b52vmWppRJq5-8uisP7r3Q\' not found' } ``` Is the response ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 9, 2020, 8:35pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/6 "2020-03-09T20:35:16Z")
Hey @andrewb, After looking into `b52vmWppRJq5-8uisP7r3Q` I believe the reason it is not found is because it is digital signage and not an actual Zoom Room. Thanks, Tommy ---
**Author:** ![andrewb](https://avatars.discourse-cdn.com/v4/letter/a/85e7bf/32.png) [@andrewb](https://devforum.zoom.us/u/andrewb)\ **Post date:** [March 10, 2020, 1:15pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/7 "2020-03-10T13:15:21Z")
I did another `FRRf7yM4TIqq3zKGKIXkAw` which is a Zoom Room in our break room. Same response: ``` { code: 1012, message: 'Zoom Room \'FRRf7yM4TIqq3zKGKIXkAw\' not found' } ``` Also it shows up in the list of Zoom Rooms, so I think there might be a bug. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 10, 2020, 4:51pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/8 "2020-03-10T16:51:48Z")
Hey @andrewb, Thanks for trying, we are investigating this and will get back to you. (ZOOM-143168) -Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 13, 2020, 3:56pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/9 "2020-03-13T15:56:50Z")
Hey @andrewb, We found the issue. Those ID’s that are not found, are actually not zoom room Ids, but userid of users which bind to the Zoom Rooms. To get the list of zoom room Ids, use the [List Zoom Room API](https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardzoomrooms). The zoom room Ids of the two Zoom Rooms are B6X-sEzyR3-1GB0hlR1Thw and ZnHGMkpZRlmK23nKy3v88Q. Thanks, Tommy ---
**Author:** ![andrewb](https://avatars.discourse-cdn.com/v4/letter/a/85e7bf/32.png) [@andrewb](https://devforum.zoom.us/u/andrewb)\ **Post date:** [March 13, 2020, 4:19pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/10 "2020-03-13T16:19:21Z")
Okay, then I think the documentation needs to be updated on here: [https://marketplace.zoom.us/docs/api-reference/zoom-api/rooms/listzoomrooms](https://marketplace.zoom.us/docs/api-reference/zoom-api/rooms/listzoomrooms). It specifically says in the returned payload ID is the Unique ID for the Zoom Room, not the User ID: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/9/900875ec348c78576ca0c413220fff4319e0d4e0.png) Also the ID that I provided `FRRf7yM4TIqq3zKGKIXkAw ` correlates with what the resource\_id is on the Zoom admin portal: [https://zoom.us/location?resource\_id=FRRf7yM4TIqq3zKGKIXkAw&resource\_type=20](https://zoom.us/location?resource_id=FRRf7yM4TIqq3zKGKIXkAw&resource_type=20) and was also the same ID that was returned in the payload from the API I previously linked to. To say it’s the user ID doesn’t make much sense with the documentation. ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [March 13, 2020, 9:38pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/11 "2020-03-13T21:38:12Z")
Hey @andrewb, I agree, we will make this more clear. Let me know if you have any trouble using the Zoom Room ids from the [List Zoom Room API](https://marketplace.zoom.us/docs/api-reference/zoom-api/dashboards/dashboardzoomrooms). Thanks, Tommy ---
**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\ **Post date:** [August 21, 2020, 7:29pm UTC](https://devforum.zoom.us/t/zoom-room-metric-data/8427/14 "2020-08-21T19:29:29Z")
Closed on August 21, 2020, 7:29pm UTC