# Zoom Rooms API (Restart) - 500 Internal Server Error

**URL:** <https://devforum.zoom.us/t/zoom-rooms-api-restart-500-internal-server-error/25814>\
**Category:** API and Webhooks\
**Created:** [July 31, 2020, 5:42am UTC](https://devforum.zoom.us/t/zoom-rooms-api-restart-500-internal-server-error/25814 "2020-07-31T05:42:46Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![OIST\_Zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/oist_zoom/32/133_2.png) [@OIST\_Zoom](https://devforum.zoom.us/u/OIST_Zoom)\
**Post date:** [July 31, 2020, 5:42am UTC](https://devforum.zoom.us/t/zoom-rooms-api-restart-500-internal-server-error/25814/1 "2020-07-31T05:42:46Z")

</div>

**Description**  
Using Postman to test Zoom Rooms client restart per docs:

> **[Zoom Rooms API - Zoom Rooms - Documentation](https://marketplace.zoom.us/docs/guides/zoom-rooms/zoom-rooms-api)**
>
> We are excited to announce the APIs to control Zoom Rooms. These first set of APIs allow your app to get the list of rooms on your account, select a roo...

`POST https://api.zoom.us/v2/rooms/{roomId}/zrclient`

**Error**  
500 Internal Server Error

**Which App Type (OAuth / Chatbot / JWT / Webhook)?**  
JWT

**Which Endpoint/s?**  
As above.

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Request URL:

[https://api.zoom.us/v2/rooms/XXX/zrclient](https://api.zoom.us/v2/rooms/XXX/zrclient)

Headers:

Content-Type: multipart/form-data

Body:

{  
“jsonrpc”: “2.0”,  
“method”: “restart”  
}

1. See error

500 Internal Server Error

**Screenshots (If applicable)**

**Additional context**  
None.

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [July 31, 2020, 5:42am UTC](https://devforum.zoom.us/t/zoom-rooms-api-restart-500-internal-server-error/25814/2 "2020-07-31T05:42:52Z")

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Hey @OIST_Zoom

Thanks for posting on the Zoom Devforum! I am still learning, but I will try my best to help answer your question. 🙂

Checkout this related thread that may have the answer you are looking for:

> [@Zoom Room API - Meeting End Error](https://devforum.zoom.us/t/-/6087):
>
> Hi Team, I am getting Zoom Room API - Meeting End error. when I am ending the meeting. Please Help me to why I am getting this error message?. Description ## Zoom Room API - Meeting End How To Reproduce (If applicable) Steps to reproduce the behavior: Request [https://api.zoom.us/v2/rooms/{roomId}/meetings](https://api.zoom.us/v2/rooms/%7BroomId%7D/meetings) See error { jsonrpc: ‘2.0’, error: { code: 4007, message: ‘The room client does not support this command. Please upgrade to latest package.’ } } Thanks, Arun

If this thread did not help, please let us know by replying back here and someone from the Developer Relations team will get back to you shortly.

Thanks,  
DeveloperBot

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [August 10, 2020, 5:43am UTC](https://devforum.zoom.us/t/zoom-rooms-api-restart-500-internal-server-error/25814/3 "2020-08-10T05:43:05Z")

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Closed on August 10, 2020, 5:43am UTC

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