# Zoom rooms setting update

**URL:** <https://devforum.zoom.us/t/zoom-rooms-setting-update/141802>\
**Category:** Zoom Rooms\
**Tags:** api\
**Created:** [February 10, 2026, 10:17am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802 "2026-02-10T10:17:59Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [February 10, 2026, 10:17am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/1 "2026-02-10T10:17:59Z")

</div>

When configuring **Digital Signage playlist display period** for a Zoom Room using the Settings API, the playlist is being scheduled for the **entire day** , ignoring the specified display time window.

PATCH /v2/rooms/{roomId}/settings?setting\_type=signage

Request body:

{  
“digital\_signage”: {  
“layout”: “standard”,  
“mute”: false,  
“banner”: {  
“banner\_room\_name”: true,  
“banner\_time”: true,  
“banner\_sharing\_key”: true  
},  
“enable\_digital\_signage”: true,  
“display\_period”: {  
“start\_displaying\_content”: 5,  
“stop\_displaying\_content”: 5  
},  
“play\_list”: [  
{  
“name”: “Tuesday”,  
“action”: “add”,  
“contents”: [  
{  
“duration”: 10,  
“order”: 1,  
“content\_id”: “fs-6835FE1A4CBF179D72AADA164A54E79B”  
}  
],  
“start\_time”: “2026-02-10T13:00:00Z”,  
“end\_time”: “2026-02-10T17:00:00Z”  
}  
]  
}  
}

Some one pls help on this.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [February 10, 2026, 5:01pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/3 "2026-02-10T17:01:45Z")

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Hi @Surya.yadavalli , can you please share the response and the zm-tracking-id from the response header?

---

<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [February 11, 2026, 6:45am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/4 "2026-02-11T06:45:19Z")

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Hi @gianni.zoom

I tried with new request.  
**URL:** PATCH [https://api.zoom.us/v2/rooms/YJ1b6QjyjeteXs3\_NDA/settings?setting\_type=signage](https://api.zoom.us/v2/rooms/YJ1b6QjyjeteXs3_NDA/settings?setting_type=signage)

**request body :**  
{

```auto
"digital_signage": {

    "layout": "standard",

    "mute": false,

    "banner": {

        "banner_room_name": true,

        "banner_time": true,

        "banner_sharing_key": true

    },

    "enable_digital_signage": true,

    "display_period": {

        "start_displaying_content": 5,

        "stop_displaying_content": 5

    },

    "play_list": [

        {

            "name": "Schedule Test",

            "action": "add",

            "contents": \[

                {

                    "duration": 10,

                    "order": 1,

                    "content_id": "fs-6835FE1A4CBF179D72AADA164A54E79B"

                }

            ],

            "start_time": "2026-02-12T07:30:00Z",

            "end_time": "2026-02-12T11:30:00Z"

        }

    \]

}

```

}

**zm-tracking-id** : v=2.0;clid=us06;rid=WEB\_f930fe5a53f34a6b33c631bb768c5858

**response :** Empty response body with status 204

---

<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [February 12, 2026, 7:27am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/5 "2026-02-12T07:27:13Z")

</div>

@gianni.zoom Can i get information for this issue, we have some production release soon. Thanks !!

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [February 18, 2026, 5:14pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/6 "2026-02-18T17:14:13Z")

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Hi @Surya.yadavalli ,

I’ve reached out to the service engineering team about this API behavior (ZSEE-195126). Please note that the forum is for community help and we do not have an SLA, but I am following up often to try to help you 🙂

If you’d like SLA support, please use the [premier developer support](https://www.zoom.com/en/support-plans/developer/) option.

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [February 25, 2026, 6:06pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/7 "2026-02-25T18:06:27Z")

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Hi @Surya.yadavalli ,

Here’s what our investigation found:

The issue is that you are using `room_id` instead of “id” field from `GET /v2/rooms` API. You should use the `id` field. `room_id` is only used for dashboard APIs. id field is the actual zoom room user id. They should copy the id value and use it for the settings API

If you use the correct id, then it shows correctly in web portal.

We know this is confusing, so the service engineering team has made an API enhancement request to address this.

Can you please test with the new parameter and let me know if it works?

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 17, 2026, 3:40pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/8 "2026-03-17T15:40:18Z")

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Hi @Surya.yadavalli , can you let me know if this worked?

---

<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [March 26, 2026, 2:44pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/9 "2026-03-26T14:44:05Z")

</div>

Hi @Surya.yadavalli , following up again!

---

<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 6, 2026, 8:29am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/10 "2026-04-06T08:29:21Z")

</div>

hi @gianni.zoom Thank you for the input, we are back to this project we will ckeck today and respond back.

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<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 7, 2026, 9:02am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/11 "2026-04-07T09:02:07Z")

</div>

Hi @gianni.zoom tried with same approach. But still it creating playlist with All day instead of selected timeframe,

Here is my URL and request body for your reference,  
URL: PATCH [https://api.zoom.us/v2/rooms/xYUQH2\_bQh-r8HoSUbIH9A/settings?setting\_type=signage](https://api.zoom.us/v2/rooms/xYUQH2_bQh-r8HoSUbIH9A/settings?setting_type=signage)

```

{  
“digital\_signage”:{  
“layout”:“standard”,  
“mute”:false,  
“banner”:{  
“banner\_room\_name”:true,  
“banner\_time”:true,  
“banner\_sharing\_key”:true  
},  
“enable\_digital\_signage”:true,  
“display\_period”:{  
“start\_displaying\_content”:5,  
“stop\_displaying\_content”:5  
},  
“play\_list”:[  
{  
“name”:“Wednesday (15:00 - 17:00)”,  
“action”:“add”,  
“contents”:[  
{  
“duration”:5,  
“order”:0,  
“content\_id”:“fs-1702BA79B5007CC201BC653199BE514A”  
}  
],  
“start\_time”:“2026-04-15T15:00:00Z”,  
“end\_time”:“2026-04-15T17:00:00Z”  
}  
]  
}  
}

```

x-zm-trackingid: v=2.0;clid=us06;rid=WEB\_e752124cb654afcc76ec7814c12bc077

i have one more issue with this API, if i add more than 3 files to playlist getting exception as \*\*\*You can set a maximum of three contents in one play list.

* * *

Can you let me know, how can i add more than 3 files to a playlist.

Here is the request tracking id:

x-zm-trackingid: v=2.0;clid=us06;rid=WEB\_8e665c39ca57e61c8f6dcbec0f3ebcb0,  
_ **response body: {“code”:300,“message”:“You can set a maximum of three contents in one play list.”}** _

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<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 13, 2026, 9:44am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/12 "2026-04-13T09:44:51Z")

</div>

@gianni.zoom Can you lookinto my query and give a solution to me.

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<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 20, 2026, 3:48pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/13 "2026-04-20T15:48:50Z")

</div>

Hi @gianni.zoom did you get a chance to get information about my issue

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 23, 2026, 5:36pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/14 "2026-04-23T17:36:06Z")

</div>

Apologies for the delayed response. Can you please send me an updated zm-tracking id? We need a fresh one to re-investigate.

---

<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 24, 2026, 7:53am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/15 "2026-04-24T07:53:35Z")

</div>

Hi @gianni.zoom , here is the tracking id : v=2.0;clid=us06;rid=WEB\_9c3f6dc3e2a2dfa43c3471a4ae68a2b3

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 24, 2026, 6:07pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/16 "2026-04-24T18:07:55Z")

</div>

> [@Surya.yadavalli](#):
>
> v=2.0;clid=us06;rid=WEB\_9c3f6dc3e2a2dfa43c3471a4ae68a2b3

Thank you @Surya.yadavalli , I will report back.

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<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 27, 2026, 10:16am UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/17 "2026-04-27T10:16:01Z")

</div>

@gianni.zoom Any update on this.

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<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [April 28, 2026, 4:47pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/18 "2026-04-28T16:47:35Z")

</div>

@gianni.zoom Can you please let us know is there any update , essantially the API is ignoring start time and end times set for the playlist and scheduling the digital singage for entire day. So this is a show stopper since the scheduling times are not honored and we cannot rollout this feature for customers. Appreciate immediate help.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [April 29, 2026, 6:47pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/19 "2026-04-29T18:47:19Z")

</div>

Hi @Surya.yadavalli ,

I’ve learned that based on the current Zoom code for this API, we only handle date strings in the format **YYYY-MM-DD** (date only), and the time is implicitly set to **00:00–24:00** so your request of  
`“start_time”:“2026-04-15T15:00:00Z”, “end_time”:“2026-04-15T17:00:00Z”` will not take any effect. The engineering team has put in your request for this API enhancement(ZOOM-1222314), but there is no timeline or decision on if it will be implemented at this time. They need to discuss with the PM before getting the green light to move forward.

> [@Surya.yadavalli](#):
>
> i have one more issue with this API, if i add more than 3 files to playlist getting exception as \*\*\*You can set a maximum of three contents in one play list.

This is a limitation enforced in the code. A single playlist can contain a maximum of **3 content items per request**. This hard limit applies to both **add** and **update** operations.

---

<div class="post-metadata">

**Author:** ![Surya.yadavalli](https://avatars.discourse-cdn.com/v4/letter/s/e5b9ba/32.png) [@Surya.yadavalli](https://devforum.zoom.us/u/Surya.yadavalli)\
**Post date:** [May 2, 2026, 12:51pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/20 "2026-05-02T12:51:21Z")

</div>

Thanks for the update @gianni.zoom . Is there any other way to upload more than 3 file to a playlist. Give me suggestion.

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<div class="post-metadata">

**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\
**Post date:** [May 6, 2026, 7:35pm UTC](https://devforum.zoom.us/t/zoom-rooms-setting-update/141802/21 "2026-05-06T19:35:47Z")

</div>

Hi @Surya.yadavalli , no there is no work around at this time.
