# Zoom Salesforce Integration Error

**URL:** <https://devforum.zoom.us/t/zoom-salesforce-integration-error/38667>\
**Category:** App Marketplace\
**Created:** [December 17, 2020, 5:21pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-error/38667 "2020-12-17T17:21:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JustinD](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/justind/32/20300_2.png) [@JustinD](https://devforum.zoom.us/u/JustinD)\
**Post date:** [December 17, 2020, 5:21pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-error/38667/1 "2020-12-17T17:21:43Z")

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**Description**  
I have Installed Zoom App for Salesforce and Configured as per the Instrutions. When I click on “Start Zoom Meeting” from Contact details page, it takes to Sign-In page. Once click on Sign-In to Start button it gives " **[us04web.zoom.us](http://us04web.zoom.us/)** refused to connect." error.

Following up on this article to see if there has been any updates for chome: [Zoom-Salesforce Integration Issue](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303)

**Error**  
\*\*us04web. zoom. us \*\* refused to connect.

**Which App?**  
Zoom for Salesforce

**How To Reproduce (If applicable)**  
Steps to reproduce the behavior:

1. Install App
2. Set Up
3. Go to any Contact and click on Start Zoom Meeting

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [December 18, 2020, 6:35pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-error/38667/2 "2020-12-18T18:35:10Z")

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Hey @JustinD,

Sorry to hear you are having trouble with the Start Zoom Meeting from Salesforce functionality. Were you able to try the solutions mentioned in that thread?

> [@Zoom-Salesforce Integration Issue](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303):
>
> Description I have Installed Zoom App for Salesforce and Configured as per the Instrutions. When I click on “Start Zoom Meeting” from Contact details page, it takes to Sign-In page. Once click on Sign-In to Start button it gives " [us04web.zoom.us](http://us04web.zoom.us) refused to connect." error. Error [us04web.zoom.us](http://us04web.zoom.us) refused to connect. Which App? Zoom for Salesforce How To Reproduce (If applicable) Steps to reproduce the behavior: Install App Set Up Go to any Contact and click on Start Zoom Meeting Scree…

I am confirming with our engineering team if the update was released last month.

Thanks,  
Tommy

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**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [January 18, 2021, 4:35am UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-error/38667/3 "2021-01-18T04:35:14Z")

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Closed on January 18, 2021, 4:35am UTC

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