# Zoom-Salesforce Integration Issue **URL:** \ **Category:** App Marketplace\ **Created:** [August 16, 2020, 3:48pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303 "2020-08-16T15:48:23Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![sunilnchandra](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@sunilnchandra](https://devforum.zoom.us/u/sunilnchandra)\ **Post date:** [August 16, 2020, 3:48pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/1 "2020-08-16T15:48:23Z")
**Description** I have Installed Zoom App for Salesforce and Configured as per the Instrutions. When I click on “Start Zoom Meeting” from Contact details page, it takes to Sign-In page. Once click on Sign-In to Start button it gives " **[us04web.zoom.us](http://us04web.zoom.us)** refused to connect." error. **Error** **[us04web.zoom.us](http://us04web.zoom.us)** refused to connect. **Which App?** Zoom for Salesforce **How To Reproduce (If applicable)** Steps to reproduce the behavior: 1. Install App 2. Set Up 3. Go to any Contact and click on Start Zoom Meeting **Screenshots (If applicable)** ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/0/0f36cb9182637276556cab7bbb44f77212b21d90.png) ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 17, 2020, 9:17pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/2 "2020-08-17T21:17:15Z")
Hey @sunilnchandra, Are you still seeing this issue? Thanks, Tommy ---
**Author:** ![sunilnchandra](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@sunilnchandra](https://devforum.zoom.us/u/sunilnchandra)\ **Post date:** [August 27, 2020, 6:21am UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/3 "2020-08-27T06:21:54Z")
Hello @tommy Yes. Its working in Salesforce Classic, but not in Lightning. When I click on Sign In to Start meeting I’m getting same error. Below are the Steps. 1. Added Start Zoom Meeting Button to Contact Layout. 2. Open a Contact. 3. Click on “Start Zoom Meeting”. It will open a page and shows “Sign In to Start Meeting” Button. 4. Clicking on the button give the above attached Screen. Which says refused to Connect. Regards, Sunil C N ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [August 28, 2020, 6:35pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/4 "2020-08-28T18:35:38Z")
Hey @sunilnchandra, Thanks for the additional details, our engineers are investigating the issue. (ZOOM-191521) I will get back to you with updates. -Tommy ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [September 2, 2020, 6:06pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/5 "2020-09-02T18:06:07Z")
Hey @sunilnchandra, After talking with our engineers, they have suggested to use firefox or Edge, doesn’t work well in chrome at the moment. As a workaround, you can use the ‘global action’ button: ![image](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/c/c860b551a3cc707684760c02dcd5c86c43be2fd3.png) Let me know if that helps! 🙂 Thanks, Tommy ---
**Author:** ![sunilnchandra](https://avatars.discourse-cdn.com/v4/letter/s/a4c791/32.png) [@sunilnchandra](https://devforum.zoom.us/u/sunilnchandra)\ **Post date:** [September 2, 2020, 6:37pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/6 "2020-09-02T18:37:17Z")
Hello @tommy, Yeah it worked. Thank you. Regards, Sunil C N ---
**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [September 2, 2020, 7:31pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/7 "2020-09-02T19:31:11Z")
You are welcome! 🙂 -Tommy ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [October 3, 2020, 5:31am UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/8 "2020-10-03T05:31:22Z")
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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\ **Post date:** [October 20, 2020, 4:07pm UTC](https://devforum.zoom.us/t/zoom-salesforce-integration-issue/27303/9 "2020-10-20T16:07:17Z")
Adding some additional info here, it appears this error can also happen if you set a post attendee url for your meeting. In this case, we are working to fix the issue. This will be fixed in our November release. 🙂 -Tommy