# Zoom SCIM API GetUser, ListUsers, CreateUser user profile consistency **URL:** \ **Category:** API and Webhooks\ **Created:** [June 4, 2024, 1:56pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286 "2024-06-04T13:56:52Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![maxim.saschin](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@maxim.saschin](https://devforum.zoom.us/u/maxim.saschin)\ **Post date:** [June 4, 2024, 1:56pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/1 "2024-06-04T13:56:52Z")
**API Endpoint(s) and/or Zoom API Event(s)** - ListUsers SCIM API - GetUser SCIM API - CreateUser SCIM API **Description** Looking at the docs of ListUsers, GetUser, and CreateUser, I’ve noticed inconsistency in the returned user profiles, i.e. licenses (such as zoomUnited, zoomOneBizPlus, zoomOneEdu, etc) are not available in the ListUsers SCIM API, but are present in the GetUser SCIM API. Additionally, some other fields, i.e. manager, organization, costCenter are also unavailable in the List Users SCIM API. Fetching all users one by one using GetUser API in order to get the full user’s profile is an ineffective solution because of the potential big number of users and rate limits in general. CreateUser SCIM API also has some fields not available through GetUser and ListUsers SCIM APIs i.e. zoomPhoneNumber, zoomPhoneCallingPlan, etc. Could you please tell if it’s expected to have such a difference between the mentioned User SCIM APIs and do you have any plans to change the ListUsers and GetUser API to return the full user profiles? Also, is there any other way to List Users with their full user profiles? Thanks. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [June 4, 2024, 4:50pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/2 "2024-06-04T16:50:51Z")
Hi @maxim.saschin , I believe it has to do with the way the plans have been restructured and not all of the endpoints getting updated as expected. Could you please share screenshots of the behavior you’re seeing so I can probe further with our API teams? ---
**Author:** ![maxim.saschin](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@maxim.saschin](https://devforum.zoom.us/u/maxim.saschin)\ **Post date:** [June 4, 2024, 5:39pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/3 "2024-06-04T17:39:01Z")
Hi @gianni.zoom I can share the examples from the Zoom SCIM API docs - the behaviour is the same on our test Zoom tenant. ListUsers: `https://developers.zoom.us/docs/api/rest/reference/scim-api/methods/#operation/userSCIM2List` response. There’s no `urn:ietf:params:scim:schemas:extension:zoom:1.0:User` object at all. ```auto { "schemas": [ "urn:ietf:params:scim:api:messages:2.0:ListResponse" ], "totalResults": 20, "startIndex": 1, "itemsPerPage": 10, "Resources": [ { "id": "k&KdKr6TLWuxdDtk0hjSzL", "meta": { "resourceType": "User", "location": "https://api.zoom.us/scim2/Users/k&KdKr6TLWuxdDtk0hjSzL", "version": "1.0.0", "created": "2023-11-24T05:13:15Z", "lastModified": "2023-11-25T06:23:17Z" }, "schemas": [ "urn:ietf:params:scim:api:messages:2.0:ListResponse" ], "name": { "givenName": "Jill", "familyName": "Chill" }, "emails": [ { "type": "work", "value": "jchill@example.com", "primary": true } ], "displayName": "Jill Chill", "userName": "jchill@example.com", "active": true, "userType": "On-Prem", "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User": { "department": "Development" }, "urn:us:zoom:scim:schemas:extension:1.0:ZoomUser": { "loginType": { "workEmail": true, "sso": true } } } ] } ``` GetUser: `https://developers.zoom.us/docs/api/rest/reference/scim-api/methods/#operation/userSCIM2Get` response. The enterprise schema has more information. Also, `urn:ietf:params:scim:schemas:extension:zoom:1.0:User` is present with license information, etc. ```auto { "id": "k&KdKr6TLWuxdDtk0hjSzL", "meta": { "resourceType": "User", "location": "https://api.zoom.us/scim2/Users/k&KdKr6TLWuxdDtk0hjSzL", "version": "1.0.0", "created": "2023-11-24T05:13:15Z", "lastModified": "2023-11-25T06:23:17Z" }, "schemas": [ "urn:ietf:params:scim:api:messages:2.0:ListResponse" ], "name": { "givenName": "Jill", "familyName": "Chill" }, "emails": [ { "type": "work", "value": "jchill@example.com", "primary": true } ], "displayName": "Jill Chill", "userName": "jchill@example.com", "active": true, "userType": "On-Prem", "phoneNumbers": [ { "type": "work", "value": "+015550100" } ], "roles": { "display": "Developer", "value": "Developer", "primary": true }, "groups": { "type": "direct", "value": "Developers", "display": "Developers" }, "urn:ietf:params:scim:schemas:extension:enterprise:2.0:User": { "department": "Development", "organization": "Example", "costCenter": "US01", "employeeNumber": "123", "manager": "thill@example.com" }, "urn:us:zoom:scim:schemas:extension:1.0:ZoomUser": { "loginType": { "workEmail": true, "sso": true } }, "urn:ietf:params:scim:schemas:extension:zoom:1.0:User": { "personalLinkName": "user001", "pronouns": "They/Them/Their", "zoomUnited": "16", "zoomOneBizPlus": "16", "zoomOneEdu": "576460752303423488", "zoomOneSchoolCampusPlus": "137438953472", "zoomOneEntPremier": "13421772", "zoomOneEduEntPremier": "4294967296", "zoomRevenueAccelerator": true, "zoomCustomerManagedKey": true, "zoomWhiteboard": true, "zoomWhiteboardPlus": true, "zoomTranslatedCaptions": true, "zoomWorkforceManagement": true, "zoomQualityManagement": true, "zoomScheduler": true, "zoomClipsPlus": true } } ``` ---
**Author:** ![maxim.saschin](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@maxim.saschin](https://devforum.zoom.us/u/maxim.saschin)\ **Post date:** [June 19, 2024, 2:38pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/4 "2024-06-19T14:38:23Z")
Hi @gianni.zoom , could you please tell if there was any feedback from the developers regarding the Users API endpoints consistency? Thanks ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [July 23, 2024, 7:43pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/6 "2024-07-23T19:43:53Z")
Hey @maxim.saschin , thanks for your patience! I submitted docs request for this and it is on the backlog. This is an internal reference number, but if and when the endpoints are updated, it will be on the changelog (DEVELOPERS-4923). ---
**Author:** ![maxim.saschin](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@maxim.saschin](https://devforum.zoom.us/u/maxim.saschin)\ **Post date:** [July 25, 2024, 7:03pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/7 "2024-07-25T19:03:15Z")
Thanks for the response @gianni.zoom . Just to clarify - is the team going to change the docs to mention the current limitations only or the implementation also will be changed? ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [July 26, 2024, 6:29pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/8 "2024-07-26T18:29:23Z")
Hi @maxim.saschin , it’s an API enhancement feature request so we have to see if the relevant team adds to the product board. Still in communication about it. ---
**Author:** ![maxim.saschin](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@maxim.saschin](https://devforum.zoom.us/u/maxim.saschin)\ **Post date:** [July 26, 2024, 7:24pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/9 "2024-07-26T19:24:43Z")
Got it @gianni.zoom Thank you, looking forward to any updates ---
**Author:** ![shashank.mallikarjun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shashank.mallikarjun/32/65325_2.png) [@shashank.mallikarjun](https://devforum.zoom.us/u/shashank.mallikarjun)\ **Post date:** [November 29, 2024, 1:01pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/10 "2024-11-29T13:01:37Z")
Hi @gianni.zoom and the Zoom team - could you please share if there are any updates regarding this feature request? Thank you! ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [December 2, 2024, 10:18pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/11 "2024-12-02T22:18:01Z")
Hi @shashank.mallikarjun it has not been implemented, but I just followed up with the engineering team in charge of SCIM to see if and how we can get this enhancement on the roadmap. ---
**Author:** ![shashank.mallikarjun](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/shashank.mallikarjun/32/65325_2.png) [@shashank.mallikarjun](https://devforum.zoom.us/u/shashank.mallikarjun)\ **Post date:** [December 6, 2024, 12:11pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/12 "2024-12-06T12:11:52Z")
Thank you - if you have an estimated date from the engg team, kindly share the same with us and we could plan our dependencies accordingly. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [December 6, 2024, 7:33pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/13 "2024-12-06T19:33:12Z")
Hi @shashank.mallikarjun , sorry at this time we cannot provide a timeline. There hasn’t been a decision to make this decision change, but I have inquired with eng about the request. ---
**Author:** ![Sasireka](https://avatars.discourse-cdn.com/v4/letter/s/e9bcb4/32.png) [@Sasireka](https://devforum.zoom.us/u/Sasireka)\ **Post date:** [September 9, 2025, 12:28pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/14 "2025-09-09T12:28:49Z")
Hi @gianni.zoom , is there any update on this? We are also facing the same issue… we have noticed that some of the user profile fields (such as title, role, manager, locale) are not being returned by SCIM List Users API whereas it is returned by GET User/{userId} Is there a way (for example, via an additional query parameter) to request the full user object with all fields when calling the **List Users API**? it would be really helpful if this could be addressed. ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [September 10, 2025, 2:53pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/15 "2025-09-10T14:53:26Z")
> [@gianni.zoom](#): > > DEVELOPERS-4923 Hi @Sasireka Iwe are unable to support having the same comprehensive fields on List Users at this time. Currently, we are integrating SCIM API with third parties, and the List API is only used to check whether the user exists. The specific user information still needs to be obtained through the Get User API. For data from non Meeting Web projects such as Zoom Phone, we will not return it in the SCIM API, which can lead to performance issues. I’ve inquired about modifying List Users with a query parameter that allows you to get the additional fields returned by Get Users, but I am still awaiting a response. ---
**Author:** ![Sasireka](https://avatars.discourse-cdn.com/v4/letter/s/e9bcb4/32.png) [@Sasireka](https://devforum.zoom.us/u/Sasireka)\ **Post date:** [October 23, 2025, 2:11pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/16 "2025-10-23T14:11:36Z")
Any update on > [@gianni.zoom](#): > > I’ve inquired about modifying List Users with a query parameter that allows you to get the additional fields returned by Get Users, but I am still awaiting a response. @gianni.zoom ---
**Author:** ![gianni.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/gianni.zoom/32/32523_2.png) [@gianni.zoom](https://devforum.zoom.us/u/gianni.zoom)\ **Post date:** [October 27, 2025, 6:01pm UTC](https://devforum.zoom.us/t/zoom-scim-api-getuser-listusers-createuser-user-profile-consistency/111286/17 "2025-10-27T18:01:07Z")
Hi @Sasireka , I asked the team again if it’s possible to implement since I didn’t get a conclusive answer last time. I will check back in end of week.