# Zoom Screen Sharing Recieve problem

**URL:** <https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896>\
**Category:** Web\
**Created:** [August 12, 2020, 3:11am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896 "2020-08-12T03:11:42Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![vedangsolaskar2018](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vedangsolaskar2018/32/6020_2.png) [@vedangsolaskar2018](https://devforum.zoom.us/u/vedangsolaskar2018)\
**Post date:** [August 12, 2020, 3:11am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/1 "2020-08-12T03:11:42Z")

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why it looking like this i can’t see anything when host shares screen with mobile and i see it on dekstop

 ![Untitled](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/362d9aa18777b56adf7d1f7fe32dc3ee29e8da1b.png)

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [August 12, 2020, 5:06am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/2 "2020-08-12T05:06:18Z")

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Hi @vedangsolaskar2018,

Thanks for the post. What is the SDK version you are using? Could you provide the SDK log for further investigation?

Thanks!

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**Author:** ![vedangsolaskar2018](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vedangsolaskar2018/32/6020_2.png) [@vedangsolaskar2018](https://devforum.zoom.us/u/vedangsolaskar2018)\
**Post date:** [August 12, 2020, 5:21am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/3 "2020-08-12T05:21:27Z")

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i am using browser version

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**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [August 13, 2020, 5:36am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/4 "2020-08-13T05:36:55Z")

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Thanks for the reply. Let me forward your post to the right section and one of the experts will help you shortly.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 19, 2020, 3:34am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/6 "2020-08-19T03:34:43Z")

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Hey @vedangsolaskar2018,

Please fill out the post template so we have enough information to assist. 🙂

* * *

**Description**  
A clear and concise description of what the question is.

**Error**  
The full error message or issue you are running into.

**Which version?**  
Knowing the version can help us to identify your issue faster.

**To Reproduce(If applicable)**  
Steps to reproduce the behavior:

1. Go to ‘…’
2. Click on ‘…’
3. Scroll down to ‘…’
4. See error

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**Smartphone (please complete the following information):**

- Device: [e.g. iPhone6]
- OS: [e.g. iOS8.1]
- Version: [e.g. 22]
- Browser:[e.g. Chrome]

**Additional context**  
Add any other context about the problem here.

* * *

Thanks,  
Tommy

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**Author:** ![vedangsolaskar2018](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vedangsolaskar2018/32/6020_2.png) [@vedangsolaskar2018](https://devforum.zoom.us/u/vedangsolaskar2018)\
**Post date:** [August 20, 2020, 3:17am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/7 "2020-08-20T03:17:11Z")

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> [@tommy](#):
>
> **Description**

When I use Zoom with chrome browser and host is on android then the screen sharing of host’s mobile doesn’t looks properly

> [@tommy](#):
>
> **Which version?**

I Am Joining With Browser Without Installing Zoom Client

> [@tommy](#):
>
> **To Reproduce(If applicable)**

Please fix this issue

> [@tommy](#):
>
> Screenshots

> [@vedangsolaskar2018](#):
>
> ![Untitled](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/2X/3/362d9aa18777b56adf7d1f7fe32dc3ee29e8da1b.png)

* * *

thank you

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<div class="post-metadata">

**Author:** ![vedangsolaskar2018](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vedangsolaskar2018/32/6020_2.png) [@vedangsolaskar2018](https://devforum.zoom.us/u/vedangsolaskar2018)\
**Post date:** [August 20, 2020, 3:21am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/8 "2020-08-20T03:21:38Z")

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> [@tommy](#):
>
> Smartphone

i am joining with pc

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 20, 2020, 5:44pm UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/9 "2020-08-20T17:44:37Z")

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Hey @vedangsolaskar2018,

Thanks for the additional details. Can you also share if the Android user who is sharing their screen is using the Web SDK or Zoom App?

-Tommy

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<div class="post-metadata">

**Author:** ![vedangsolaskar2018](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vedangsolaskar2018/32/6020_2.png) [@vedangsolaskar2018](https://devforum.zoom.us/u/vedangsolaskar2018)\
**Post date:** [August 21, 2020, 4:28am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/10 "2020-08-21T04:28:10Z")

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Android User Is Using Zoom App

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<div class="post-metadata">

**Author:** ![vedangsolaskar2018](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/vedangsolaskar2018/32/6020_2.png) [@vedangsolaskar2018](https://devforum.zoom.us/u/vedangsolaskar2018)\
**Post date:** [August 24, 2020, 7:31am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/11 "2020-08-24T07:31:20Z")

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Any updates??

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 26, 2020, 7:50pm UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/12 "2020-08-26T19:50:56Z")

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Hey @vedangsolaskar2018,

Can you try upgrading to the latest version, 1.8.0 and see if that fixes the issue?

[https://marketplace.zoom.us/docs/changelog](https://marketplace.zoom.us/docs/changelog)

Thanks,  
Tommy

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\
**Post date:** [September 26, 2020, 5:51am UTC](https://devforum.zoom.us/t/zoom-screen-sharing-recieve-problem/26896/13 "2020-09-26T05:51:00Z")

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