# Zoom SDK Black Screen on iOS 11

**URL:** <https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378>\
**Category:** iOS\
**Created:** [September 21, 2017, 4:07pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378 "2017-09-21T16:07:22Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Face2Face\_Health](https://avatars.discourse-cdn.com/v4/letter/f/22d042/32.png) [@Face2Face\_Health](https://devforum.zoom.us/u/Face2Face_Health)\
**Post date:** [September 21, 2017, 4:07pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/1 "2017-09-21T16:07:22Z")

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We’ve integrated Zoom SDK in our F2F iOS app and video conference is working perfectly fine in case of iOS 10. However, in iOS 11 we have noticed that sometime at host’s end black screen appears instead of video conference screen. Camera & mic at host end is still active in this case as other attendees can listen to or see video of host. Please advise how this issue can be resolved.

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**Author:** ![Wei\_Guo1](https://avatars.discourse-cdn.com/v4/letter/w/ec9cab/32.png) [@Wei\_Guo1](https://devforum.zoom.us/u/Wei_Guo1)\
**Post date:** [September 21, 2017, 10:41pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/2 "2017-09-21T22:41:03Z")

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Hi Face2Face,&nbsp;

I tested with Zoom SDK sample, I can not reproduce this error. Could you use sample to verify?

Best

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**Author:** ![Chi-gun\_Huang](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/chi-gun_huang/32/1099_2.png) [@Chi-gun\_Huang](https://devforum.zoom.us/u/Chi-gun_Huang)\
**Post date:** [September 29, 2017, 8:00am UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/3 "2017-09-29T08:00:11Z")

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Hi, we face the same issue on iOS 11, but it will only appear where compiled by XCODE 9. Is it a compatible issue? &nbsp;

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**Author:** ![Wei\_Guo1](https://avatars.discourse-cdn.com/v4/letter/w/ec9cab/32.png) [@Wei\_Guo1](https://devforum.zoom.us/u/Wei_Guo1)\
**Post date:** [September 29, 2017, 4:06pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/4 "2017-09-29T16:06:28Z")

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Hi,&nbsp;

we haven’t support iOS 11 using Xcode 9 to build, we will support this in the next release.

Best

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**Author:** ![Susan\_Kern](https://avatars.discourse-cdn.com/v4/letter/s/db5fbb/32.png) [@Susan\_Kern](https://devforum.zoom.us/u/Susan_Kern)\
**Post date:** [October 13, 2017, 5:35pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/5 "2017-10-13T17:35:14Z")

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Could you give us a sense of how soon you expect to have a release out that does work with Xcode 9?

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**Author:** ![Robust\_Hu](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/robust_hu/32/59_2.png) [@Robust\_Hu](https://devforum.zoom.us/u/Robust_Hu)\
**Post date:** [October 23, 2017, 3:35am UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/6 "2017-10-23T03:35:41Z")

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We have uploaded a testing build for supporting Xcode 9, please download it from the following link and have a try:

[https://app.box.com/s/gmbx7s64hy89i8ydvsz8bnzxneatvk8r](https://app.box.com/s/gmbx7s64hy89i8ydvsz8bnzxneatvk8r)

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Thanks,

Robust

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**Author:** ![tiantiantalk](https://avatars.discourse-cdn.com/v4/letter/t/ecae2f/32.png) [@tiantiantalk](https://devforum.zoom.us/u/tiantiantalk)\
**Post date:** [November 4, 2017, 4:36am UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/7 "2017-11-04T04:36:44Z")

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the same situation

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**Author:** ![Dhruv\_Jindal](https://avatars.discourse-cdn.com/v4/letter/d/7bcc69/32.png) [@Dhruv\_Jindal](https://devforum.zoom.us/u/Dhruv_Jindal)\
**Post date:** [February 1, 2018, 7:46am UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/8 "2018-02-01T07:46:10Z")

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Hi, is this issue solved of black screen? I am too getting the same issue in the swift sample app and also in my own iOS App. I get a blank screen in app.

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**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 26, 2021, 6:14pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/9 "2021-08-26T18:14:12Z")

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Closing as resolved/oudated.

-Tommy

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<div class="post-metadata">

**Author:** ![tommy](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/tommy/32/72769_2.png) [@tommy](https://devforum.zoom.us/u/tommy)\
**Post date:** [August 26, 2021, 6:14pm UTC](https://devforum.zoom.us/t/zoom-sdk-black-screen-on-ios-11/378/10 "2021-08-26T18:14:18Z")

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Closed on August 26, 2021, 6:14pm UTC


