# Zoom SDK has not been initialized successfully

**URL:** <https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737>\
**Category:** Android\
**Created:** [May 8, 2020, 9:09am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737 "2020-05-08T09:09:35Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![kunal.pitale](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kunal.pitale/32/7882_2.png) [@kunal.pitale](https://devforum.zoom.us/u/kunal.pitale)\
**Post date:** [May 8, 2020, 9:09am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/1 "2020-05-08T09:09:35Z")

</div>

Hi, I am using your given example 2 and when i am running this application its showing me Zoom SDK has not been initialized successfully. How to resolve this issue?? Help me

---

<div class="post-metadata">

**Author:** ![s.seshu143](https://avatars.discourse-cdn.com/v4/letter/s/c67d28/32.png) [@s.seshu143](https://devforum.zoom.us/u/s.seshu143)\
**Post date:** [May 8, 2020, 2:17pm UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/2 "2020-05-08T14:17:22Z")

</div>

Is this issue was resolved. I am also getting the same.

---

<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 9, 2020, 1:57am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/3 "2020-05-09T01:57:26Z")

</div>

Hi guys,

Thanks for the post. What is the error message that you are getting? And what is the SDK version you are using?

Thanks!

---

<div class="post-metadata">

**Author:** ![kunal.pitale](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/kunal.pitale/32/7882_2.png) [@kunal.pitale](https://devforum.zoom.us/u/kunal.pitale)\
**Post date:** [May 9, 2020, 7:09am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/4 "2020-05-09T07:09:54Z")

</div>

Hi @carson.zoom i am using your given example sample where its showing me Failed to initialize zoom SDK Error 1. Internal Error Code 0 , for that i use the ` if (!mZoomSDK.isInitialized()) {  
mInitAuthSDKCallback = callback;

```
        ZoomSDKInitParams initParams = new ZoomSDKInitParams();
        initParams.jwtToken = SDK_JWTTOKEN;
        initParams.appKey = SDK_KEY;
        initParams.appSecret = SDK_SECRET;
        initParams.enableLog = true;
        initParams.logSize = 50;
        initParams.domain=AuthConstants.WEB_DOMAIN;
        initParams.videoRawDataMemoryMode = ZoomSDKRawDataMemoryMode.ZoomSDKRawDataMemoryModeStack;
        mZoomSDK.initialize(context, this, initParams);
    }` but its not working and SDK is i download from here "https://marketplace.zoom.us/docs/sdk/native-sdks/android/getting-started/install-sdk"
```

---

<div class="post-metadata">

**Author:** ![ccfleaf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ccfleaf/32/8158_2.png) [@ccfleaf](https://devforum.zoom.us/u/ccfleaf)\
**Post date:** [May 11, 2020, 10:09am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/5 "2020-05-11T10:09:58Z")

</div>

Hi, do you resolve it? I have the same issue.

---

<div class="post-metadata">

**Author:** ![ccfleaf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ccfleaf/32/8158_2.png) [@ccfleaf](https://devforum.zoom.us/u/ccfleaf)\
**Post date:** [May 11, 2020, 10:10am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/6 "2020-05-11T10:10:38Z")

</div>

How to resolve it? I have the same one.

---

<div class="post-metadata">

**Author:** ![ccfleaf](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/ccfleaf/32/8158_2.png) [@ccfleaf](https://devforum.zoom.us/u/ccfleaf)\
**Post date:** [May 11, 2020, 10:22am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/7 "2020-05-11T10:22:23Z")

</div>

I resolved it. The value of SDK\_JWTTOKEN shall be empty.

---

<div class="post-metadata">

**Author:** ![Tobiak](https://avatars.discourse-cdn.com/v4/letter/t/a3d4f5/32.png) [@Tobiak](https://devforum.zoom.us/u/Tobiak)\
**Post date:** [May 11, 2020, 6:41pm UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/8 "2020-05-11T18:41:37Z")

</div>

I have this same issue. In my case, 2 weeks ago was the last time we had a meeting using zoom integration in our app. Just today, I started seeing "Service has not been initialized successfully. This app worked 2 weeks ago and is currently being served on Playstore (Android) and Appstore(iOS). We are looking forward to another meeting 2 weeks from now. Kindly help. This is the last SDK version I used to develop v4.4.56656.1030 (android).

---

<div class="post-metadata">

**Author:** ![carson.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/carson.zoom/32/785_2.png) [@carson.zoom](https://devforum.zoom.us/u/carson.zoom)\
**Post date:** [May 13, 2020, 9:06am UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/9 "2020-05-13T09:06:54Z")

</div>

Hi [Tobiak](https://devforum.zoom.us/u/Tobiak),

I see you have the same question in another post:

> [@Service has not been Initialized Successfully](https://devforum.zoom.us/t/service-has-not-been-initialized-successfully/17306):
>
> Description 2 weeks ago was the last time we had a meeting using zoom integration in our app. Just yesterday, I started seeing "Service has not been initialized successfully. This app worked 2 weeks ago and is currently being served on Playstore (Android) and Appstore(iOS). We are looking forward to another meeting 2 weeks from now. Kindly help. Which version? v4.4.56656.1030 (android). To Reproduce(If applicable) Enter meeting Number and Password, then click join button. Screenshots If …

I will provide further assistance over there. Thanks!

---

<div class="post-metadata">

**Author:** ![DeveloperBot](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/developerbot/32/12632_2.png) [@DeveloperBot](https://devforum.zoom.us/u/DeveloperBot)\
**Post date:** [August 21, 2020, 9:17pm UTC](https://devforum.zoom.us/t/zoom-sdk-has-not-been-initialized-successfully/16737/10 "2020-08-21T21:17:30Z")

</div>

Closed on August 21, 2020, 9:17pm UTC


