# Zoom SMS receive Event Not working

**URL:** <https://devforum.zoom.us/t/zoom-sms-receive-event-not-working/98770>\
**Category:** Chat\
**Tags:** phone, webhooks, api\
**Created:** [November 21, 2023, 11:36am UTC](https://devforum.zoom.us/t/zoom-sms-receive-event-not-working/98770 "2023-11-21T11:36:46Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![amna.ali](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/amna.ali/32/50483_2.png) [@amna.ali](https://devforum.zoom.us/u/amna.ali)\
**Post date:** [November 21, 2023, 11:36am UTC](https://devforum.zoom.us/t/zoom-sms-receive-event-not-working/98770/1 "2023-11-21T11:36:46Z")

</div>

Hi, I am new to Zoom, i want to trigger Zoom webhook whenever i receive a message on my zoom phone, i am validating my URL by adding one event (Zoom SMS received event).

On validate URL, i can get req body but not able to get any payload whenever my phone receive a message.

I am creating webhook-only app, Your help matters a lot.

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 22, 2023, 4:12pm UTC](https://devforum.zoom.us/t/zoom-sms-receive-event-not-working/98770/2 "2023-11-22T16:12:10Z")

</div>

Hi @amna.ali  
Thanks for reaching out to us and welcome to our Developer Community, I am happy to help here!  
Could you please confirm that you have a Zoom license? if so, can you confirm that The recipient is a user on your account or a user of your [webhook-enabled](https://marketplace.zoom.us/docs/api-reference/webhook-reference#enable-webhooks) app.

---

<div class="post-metadata">

**Author:** ![elisa.zoom](https://sea2.discourse-cdn.com/flex016/user_avatar/devforum.zoom.us/elisa.zoom/32/47836_2.png) [@elisa.zoom](https://devforum.zoom.us/u/elisa.zoom)\
**Post date:** [November 22, 2023, 4:13pm UTC](https://devforum.zoom.us/t/zoom-sms-receive-event-not-working/98770/3 "2023-11-22T16:13:05Z")

</div>

I would also suggest to try running this sample app with the events you are subscribed to and test again

> **[GitHub - zoom/webhook-sample: Receive Zoom webhooks.](https://github.com/zoom/webhook-sample)**
>
> Receive Zoom webhooks. Contribute to zoom/webhook-sample development by creating an account on GitHub.
