# Zoom User API fails to update user status **URL:** \ **Category:** API and Webhooks\ **Created:** [February 1, 2023, 6:27pm UTC](https://devforum.zoom.us/t/zoom-user-api-fails-to-update-user-status/82478 "2023-02-01T18:27:45Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![joanne\_schwendner](https://avatars.discourse-cdn.com/v4/letter/j/958977/32.png) [@joanne\_schwendner](https://devforum.zoom.us/u/joanne_schwendner)\ **Post date:** [February 1, 2023, 6:27pm UTC](https://devforum.zoom.us/t/zoom-user-api-fails-to-update-user-status/82478/1 "2023-02-01T18:27:45Z")
I need to update user status to deactivated. Using JWT (yes I know … but it should still work for this one-off). My GET authenticates and retrieves the user info: [https://api.zoom.us/v2/users/jane\_doe@school.edu](https://api.zoom.us/v2/users/jane_doe@school.edu) However… The PUT call **appears** to run successfully – the status code and reason are 200 OK: [https://api.zoom.us/v2/users/jane\_doe@school.edu/status&action=deactivate](https://api.zoom.us/v2/users/jane_doe@school.edu/status&action=deactivate) but the user status in Zoom is not updated/changed to deactivated. Why does this fail? Also, the users are SSO users (" Linked Accounts Single Sign-On" in profile). Does this have anything to do with the problem? Is there something else that needs to be done to deactivate an SSO account? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex016/uploads/zoomdeveloper/original/3X/6/1/614bdd549b610bbaa46ff934617683a02bdaa03c.png) [@system](https://devforum.zoom.us/u/system)\ **Post date:** [February 5, 2024, 10:03am UTC](https://devforum.zoom.us/t/zoom-user-api-fails-to-update-user-status/82478/2 "2024-02-05T10:03:50Z")
Closed on February 5, 2024, 10:03am UTC This topic was automatically closed 368 days after the last reply. New replies are no longer allowed.